Pharmacy Analyst

Willis Towers Watson Irvine , CA 92606

Posted 4 months ago

The Role

Our Health and Benefits business helps large and mid-size clients control health and welfare plan costs, improve health outcomes and promote employee engagement through broad-based, state-of-the-art interventions. We provide solutions encompassing creative plan design, vendor evaluation and management, pricing and funding strategies, data analytics, valuation support, compliance and governance strategies. We also provide Specialty consulting services including clinical/health management program design, pharmacy solutions, disability/absence management strategies and claims audit services. Product based solutions such as our pharmacy purchasing coalition round out our broad-based suite of offerings.

As a Health and Benefits Pharmacy Analyst you will help to manage multiple pharmacy consulting engagements in addition to supporting group purchasing client engagements. You will work in conjunction with senior pharmacy consultants and H&B client leads in various offices throughout the region. Your work will have direct impact for our clients' employees, all while developing your project and client management skills.

  • Serve as the project manager and main liaison to the pharmacy consultant and local H&B teams:

  • Creating project plans

  • Monitoring progress to deadlines and budget

  • Scheduling and managing status calls for active engagements

  • Assisting with the preparation and presentation of deliverables

  • Ensuring appropriate and effective communication among team members and the client

  • Assisting with client implementations; competitive marketing, procurements, and renewal activities; and development of audit reports

  • For group purchasing clients, providing daily support both directly to clients and their employees to resolve benefit related questions and issues or PBM service issues; maintaining and updating materials related to client enrollment

  • Supporting the pharmacy practice on internal marketing or intellectual capital initiatives

  • Analyze and compare vendor products, services and contracts

  • Conduct benchmarking studies and other research; provide value added analyses and summaries

  • Design, distribute and evaluate responses to surveys and RFPs

  • Communicate effectively with colleagues and clients regarding data collection and project execution

  • Build strong relationships internally and collaborate effectively on cross-functional teams

  • Meet chargeable hours targets

  • Contribute to sales and marketing efforts by drafting proposals and responding to RFPs

The Requirements

  • 3+ years' related experience, preferably coordinating pharmacy consulting engagements at a benefit consulting/brokerage firm, PBM or insurance company

  • Well organized and detail oriented

  • Strong written and verbal communication skills

  • Ability to ask the right questions and seek help where appropriate

  • Ability to respond to all communications effectively and in a timely manner

  • Flexibility and proven ability to diagnose and resolve issues; strong client service orientation

  • Ability to work both independently and on client teams and enjoy a fast-paced environment

  • Sense of accountability; owning one's work and taking pride in it

  • Self starter; interest in continually challenging oneself and willingness to step outside of one's comfort zone

  • Demonstrated leadership qualities

  • Interest and ability to think beyond the task at hand and understand how one's work fits into the broader landscape

  • Strong analytical and integrative skills including ability to draw conclusions and identify trends from data in a logical, systematic way

  • Excellent Microsoft Office skills, particularly in Excel

  • HS Diploma required; Bachelor's Degree strongly preferred

  • Additional pharmacy training (CPT, etc.) strongly preferred

The Company

Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas the dynamic formula that drives business performance. Together, we unlock potential. Learn more at

Willis Towers Watson is an equal opportunity employer

Willis Towers Watson is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

Equal Employment Opportunity: Know your rights.

Unsolicited Contact: Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer.

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Pharmacy Analyst

Willis Towers Watson