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Pet Grooming Salon Manager

Expired Job

Petsmart Rapid City , SD 57702

Posted 2 months ago

PET GROOMING SALON MANAGER

We value your experience and are offering a $2000 SIGN ON BONUS for experienced pet stylists to come and join our team!!

ABOUT OUR SALONS:

When our pets inspire us to be to be more loving and caring individuals, it's no surprise that our Grooming Salon Manager truly embodies those qualities. With your patience, guidance and passion for helping others, you'll help to lead the operations of the grooming salonfrom head to tail! You'll build relationships with clients, champion exceptional customer service, lead your associates, and drive results to grow the business.

ABOUT THE ROLE:

As our Pet Grooming Salon Manager, you will:

  • Onboard all new salon associates and groomers, ensuring their completion of all training requirements and annual safety certifications, evaluating the quality of grooms, and providing ongoing learning opportunities

  • Perform Hands on Pet (HOP) assessment on all pets to recommend services and build trust with the pet parents

  • Perform dog grooming services to breed standards and to client's personal preferences and hold your groomers to those same standards

  • Ensure the safety and well-being of every pet and associate in the store, taking immediate action whenever necessary

ABOUT YOUR CAREER:

And while we're there for pets at every stage of their lives, we'll also be with you at every stage of your career. With PetSmart, you will have opportunities to:

  • Gain experience in a different business unit like the store or the Pets Hotel

  • Develop your leadership skills as a District Academy Trainer or a Quality and Education Manager

  • Tackle the challenge of a new salon opening or turning around a struggling salon

  • Transfer to any one of our 1600 stores nationwide

THE WARM AND FUZZIES:

We've highlighted job responsibilities and programs as best as we could abovebut the best parts of working at PetSmart can't be fully described in the job description.

  • It's the pride of the giving Mickey a makeover in our salons watching him strut his stuff on the way out. Paws off, ladies, he's taken!

  • It's the excitement of Walter's wagging tail during his bath or Sadie's smile after her teeth are cleaned.

  • It's the gussying up of Gizmo for this year's holiday photoshoot. (Fun fact: many of our groomer receive holiday cards from their clients!)

  • It's the little things we do that add up to really big things that pets need.

Working at PetSmart is not a job, it's a community of those who work together for the love of pets.

Apply now to experience a career that loves you back.

Similar Job Titles: Grooming Manager, Grooming Leader, Salon Manager, Salon Leader, Stylist Leader, Stylist Manager, Groomer Manager, Groomer, Team Leader, Lead Stylist

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided a copy of a job description for the actual position you are hired in to.

PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law.

Applicants must be over the age of 18.

The employer will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.


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VIEW JOBS 8/23/2018 12:00:00 AM 2018-11-21T00:00 Healthier pets. Happier people. Better world. Our vision might sound lofty, but we believe it's attainable when we obsess about providing complete care for our amazing pets. Our approach goes far beyond addressing our animals' basic needs to support their physical, mental, social, and emotional needs. By being sure we take all of these elements into consideration, we can help pet parents take the very best care of their pets. Our obsession with delivering the very best experiences for pets and their parents guides all we do. From our convenient, affordable pet salon services to our extensive array of training classes and workshops, we always make sure to keep our commitment to healthy, happy pets front and center. Purpose Statement Promotes and ensures the efficient and effective operations of the Grooming Salon. Responsible for achieving targeted goals of the grooming salon to include budgeted sales goals, gross margin to budget, labor percentage to budget, promoter metrics, supply costs, staffing and oversees the daily operations of the salon. Through the lens of our Petco Co-Values, ensures the health, welfare and proper care of all live animals. Provides grooming services that align with brand promise. Provides training, feedback and coaching for Pet Stylists, Pet Stylist Apprentices, Grooming Salon Apprentices and Grooming Assistants. Ensures the safety of both salon partners and pets. This job is composed of a variety of different tasks that may be covered by Petco operational standards, policies and procedures. The Grooming Salon Leader is responsible for the welfare of all live animals Grooming Salon. Key Accountabilities The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation. * Ensure the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures. * Adheres to Veterinary Protocol for all sick animals. * Supervises the daily operations of the grooming salon. * Professionally manages and performs grooming services including brushing, bathing, ear and teeth cleaning, expression of anal glands, & trimming nails. Follow owner's instructions and/or Breed Profiles/Standards when clipping or trimming an animal's coat. Ensure the safety and well-being of animals. * Completes personal & salon partners' daily grooming sales paperwork(s). Reviews all grooming partners' paperwork(s) daily to ensure the proper sales are recorded on each pet before turning in to the store leader. * Orders supplies as necessary for the grooming salon. In partnership with the Guest Experience Leader, provides and properly maintains clippers, blades, and other hand tools required to perform grooming services. * Assists with building the grooming business (IE: Reminder calls, Book-a-Bath, 3 With Me... Greet guests on the sales floor and or during vaccination clinics to promote grooming services). * Ensures Grooming Salon cleanliness, performs routine housekeeping to maintain appearance of the Grooming Salon to Petco standards. * Provides courteous service to all guests by utilizing the GUEST+ Model in the salon. * Exhibits a high level interest in animal welfare. * Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals. * Adheres to loss prevention policies. * Interacts professionally and effectively through verbal and written communication with internal and external partners and guests. * Ensures that the salon is staffed and properly trained to offer grooming services during all hours of operations. * Directly supervises the Grooming Salon partners. * Meets grooming sales projections, controls payroll and expenses to meet budget, maintains daily and weekly records, schedules guest grooming appointments, assists in preparation of bi-weekly work schedule. * Analyzes reports to assess the state of the business and develops action plans to improve where needed to achieve budgets and goals. * Assists the Guest Experience Leader and/or Store Leader in recruiting and hiring Grooming Salon partners. * Provides orientation and training to all new Grooming Salon partners and monitors productivity. * Identifies all situations and/or conditions that negatively affect the Grooming Salon to the Guest Experience Leader, Store Leader and/or Leader on Duty. * Collaborates with store Partners to ensure an exceptional guest experience for all Omni-channel initiatives, to include but not limited to Instacart, Extended Aisle, and Repeat Delivery. * Performs activities to maintain a knowledge and understanding of Store Sales and Margin reports and data. * Applies a talent management skill set within the scope of recruiting, hiring, training, work scheduling, coaching and succession planning. * In partnership with store leaders, recruits, hires and develops a team focus on building long-term guest relationships. * Trains and coaches proper safety procedures to all grooming salon partners, to provide the best pet and Partner experience focusing on the health & wellness of both the pet and the partner. * Reviews Partner Promoter survey results with SL and GEL and works with salon staff to develop action plans. Supervisory Responsibility Directly supervise all Grooming Salon partners. Provide guidance and training to salon staff. Test potential applicants for grooming procedures and evaluate skills on other job related tasks. Complete performance evaluations for all salon partners. Work Environment The majority of job duties are conducted indoors in the grooming salon. Position requires bending, kneeling, lifting (up to 50 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with our guests and their dogs and the remaining time will be with the other salon and store partners. The work environment can be noisy and wet. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures. Education and Experience Minimum high school diploma (its equivalency i.e. GED) or the equivalent work experience. Some college level business/management courses is preferred. 5 years' experience in guest service roles as a store partner is preferred. Experience supervising partners, or demonstrating an aptitude for training, motivation and sales techniques, and analytical abilities is preferred. Minimum two years' experience in all breeds grooming is required. Experience monitoring and providing direction to Grooming partners is preferred. Previous supervisory experience and prior retail experience are preferred. Petco Rapid City SD

Pet Grooming Salon Manager

Expired Job

Petsmart