Massey Services, Inc. Oak Ridge North , TX 77386
Posted 3 weeks ago
Based in Orlando, Florida, Massey Services is one of the nation's largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of profitable growth since 1985, Massey Services and its subsidiary organizations employ over 2,800 team members and operate over 2,400 vehicles that provide Residential and Commercial Pest Prevention, Termite Protection, Landscape and Irrigation Services to over 800,000 customers from 180+ Service Centers throughout Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina, Virginia, Tennessee and Oklahoma.
Massey Services will be the leader in providing an environmentally responsible and superior service. Our Company will grow by adhering to the highest standards of performance and professionalism.
Massey offers a competitive compensation plan along with an excellent benefits package including:
Medical, Dental and Vision
Company paid Life Insurance
Short & Long Term Disability
Flexible Spending Account
401(K) Retirement Plan with company matching
Paid vacation, holidays and sick days
Tuition Reimbursement Program
Massey Services, Inc. is a Drug Free Workplace and Equal Opportunity Employer
JOB FUNCTIONS & DUTIES
1.Learn and comply with all Company policies, standards and protocols in regards to assigned service days, minimum daily production, Pest Prevention treating techniques, etc.
2.Maintain and service all Pest Prevention customers according to Company policy, standards and protocols.
3.Complete all Company training as required.
4.Attend all technical training meetings as required.
5.Maintain vehicle in a clean, safe and properly decaled condition.
A. Maintain a complete inventory of Company required equipment.
B. Keep vehicle and equipment organized.
C. Keep all equipment clean and in operating condition.
6.Inspect for and advise customers of potential problems.
A. Present solutions based on conditions, avenues and sources that promote pest success.
B. Foster positive rapport and relationships with customers.
7.Respond to all customer complaints during the business day received and resolve within 48 hours or at the customer's convenience.
8.Maintain unserviced accounts list and reschedule missed accounts daily.
9.Maintain and follow all "special instructions" on each account.
A. Learn the safety procedures and equipment related to your job and use them as they are required.
B. Perform all job duties according to regulations and Company Policies and Procedures.
Maintain current product knowledge and remain informed of the latest technical data pertaining to industry products, material and equipment.
Remain in contact with the office during the day and respond to all communications in a timely manner.
Submit daily service reports as required by Company standards.
A. Complete service records in accordance with state and federal regulations
B. Accurately document information on reports.
C. Obtain customer signature on all documents according to Company policy.
A. Provide service on time.
B. Return every call by a customer in a timely manner and with sincere concern.
C. Notify management immediately of requests for cancellations.
D. Provide solutions to customer concerns.
Inform management of any safety issues, customer concerns and service issues encountered during the day.
Make a minimum of one new Sale per week.
Secure leads for all services provided by our Company.
Perform other duties as assigned.
Project A Quality Image
20.. Deliver Great Service
On Time
Satisfy Every Customer
Technically
Legally
Professionally
Experience, Education and skills required -
1.High School Diploma or equivalent experience required.
2.Must have or be able to obtain required drivers license and maintain a company-approved driving record.
3.Must possess ability to carry out instruction furnished in written, oral, computer, or diagrammatic form.
4.Must possess ability to deal with problems encountered during business transactions.
5.Must possess mathematical ability to accurately complete and file necessary reports.
6.Must be able to read and comprehend industry product labels.
7.Must possess good communication skills and exhibit a willing-to-please, friendly demeanor and a professional image at all times.
Typical Physical and Mental Demands
Typical Working Conditions
Special Equipment
Massey Services, Inc.