Organizational Location: This position is with the Department of Homeland Security, within U.S.
Customs and Border Protection, Enterprise Services, Office of Human Resources Management, Planning, Program Analysis, and Evaluation Directorate, Personnel Research and Assessment Division located in Washington, DC.
Joining Customs and Border Protection, Office of Human Resources Management will allow you to use your expertise in industrial/organizational psychology. This position starts at a salary of $81,548.00 (GS-12, Step 1) to $126,062.00 (GS-13, Step 10) with promotion potential to $148,967 (GS-14, Step 10). Apply for this exciting opportunity to strengthen Homeland Security by conducting research and applying innovative assessment procedures and techniques to develop practical solutions to human resource management problems.
In this Personnel Research Psychologist position, you will become a key member of an interdisciplinary team of Homeland Security professionals responsible for enhancing organization effectiveness through organizational development, designing, developing, and validating tests and other assessment instruments for use within CBP, and conducting research to support national initiatives. Typical work assignments of this position include:
Serving as an internal consultant to CBP program offices on human capital issues such as talent management, career paths and workforce development, organizational development, motivation, leadership, and evaluation, using behavioral science as the foundation for organizational assessments and interventions
Designing and implementing surveys to support data driven decision-making around human capital issues or enable program evaluation
Planning and conducting job analysis studies, the results of which serve as the foundation for a variety of human resources programs such as developing tests and other assessments used for frontline hiring, developing training curriculum for new hires, and developing career paths
Designing, developing, and validating employee selection tests and related instruments for application to specific and general examining needs, and conducting studies to determine the predictive effectiveness of existing tests for specific occupations. Using classical test theory and item response theory to develop assessments, including computer adaptive tests
Participating in all phases of the research process, including problem definition, planning, execution, analysis, interpretation, and reporting of results. Preparing and presenting briefing materials that communicate technical information to non-technical audiences of all levels; documenting applied research study methods and results in technical reports
Occasional travel - You may be expected to travel for this position.
Job family (Series)
Conditions of Employment
You must be a U.S.
Citizen to apply for this position
Males born after 12/31/1959 must be registered with Selective Service
Primary U.S. residency for the last three years (additional details below)
You may be required to pass a background investigation and/or polygraph
Upon appointment, you may be required to undergo random drug testing
Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree that included a major field of study (or equivalent) in psychology.
You must submit a copy of your college transcripts showing coursework completion at the time of your application.
You qualify for this position if you meet the basic requirement listed above and possess either one year of specialized experience, substitution of education or a combination of education and experience as described below.
GS-12: You qualify at the GS-12 level if you possess one (1) year of specialized experience that equipped you with the skills needed to perform the job duties. Examples of such experience include: assisting in formulating, defining, and conducting research assignments of considerable scope and complexity, addressing problems in human resource management; applying research techniques and measurement theories, principles, and practices in order to meet organizational needs; following established technical standards and guidelines for the conduct of research and development activities; and establishing technical milestones for projects, and keeping upper management informed of general plans and progress.
GS-13: You qualify at the GS-13 level if you possess one (1) year of specialized experience that equipped you with the skills needed to perform the job duties. Examples of such experience include: establishing technical standards and guidelines for the conduct of research and development activities; reviewing completed work for fulfillment of objectives, effect of advice, and impact on overall program; developing new approaches, methods, techniques, and hypotheses related to assigned projects; and formulating and guiding the research approach to be used to resolve critical management problems.
SUBSTITUTION OF EDUCATION FOR EXPERIENCE:
GS-12: A Ph.D. or an equivalent doctoral degree from an accredited college or university may be substituted for experience required at this level if it provided the knowledge, skills, and abilities necessary to do the work.
Check with your school to determine how many credit hours comprise three years of graduate study. If that information is not available, use 54 semester or 81 quarter hours.
There is no education substitution at the GS-13 grade level for this occupation.
Combining Education and Experience:
To combine your education and experience, convert each to a percentage and then add the percentages. If your education is currently described in quarter hours, multiply by the fraction 2/3 to convert into semester hours then divide the semester hours by 18. To determine your percentage of qualifying experience, divide your total months of experience by the required number of months of experience. All your percentages together. The total must equal at least 100% in order to qualify.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
You must meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process by 10/05/2018.
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Background Investigation: U.S.
Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For more information visit .
Residency: If you are not currently a CBP employee, you must meet one or more of the following primary residency criteria for at least three years prior to applying to this announcement:
Resided in the United States or its protectorate or territories (excluding short trips abroad, such as vacations);
Worked for the United States government as an employee overseas in a federal or military capacity; or
Been a dependent of a United States federal or military employee serving overseas. Exceptions may be granted if you provide complete state-side coverage information regarding participation in "Study Abroad" programs, overseas church missions, or state-side addresses of anyone who worked or studied with you overseas. You must provide information and related documentation at the time of application.
Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.
Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the Federal Government, you are not CTAP/ICTAP eligible.
Information about ICTAP or CTAP eligibility can be found . You must submit the supporting documents listed in the "Required Documents" section of this announcement. In addition, to be considered well qualified under CTAP/ICTAP, you must be placed in the Well-Qualified category for this position, as described above.
Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.
Bargaining Unit Status: This position is not covered under the bargaining unit.
Positions with known promotion potential do not guarantee promotion, nor is the promise of promotion implied.
Telework may be available on a regular recurring or situational basis.
CBP uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about including your rights and responsibilities.
Every individual receives a fair opportunity throughout the federal recruitment and hiring process. Learn more .
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How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
We will review your resume and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, we will use an online self-assessment questionnaire to place you in one of three categories based on your experience, education and training. Your entire application package will then be reviewed. The final determination will be based on all the information provided in your application package.
If you meet the minimum qualifications, you will be placed in one of the following categories:
Best Qualified: Applicants possessing knowledge, skills and abilities and/or competencies substantially exceeding the minimum requirements of the position.
Well-Qualified: Applicants possessing knowledge, skills and abilities and/or competencies clearly exceeding the minimum requirements of the position.
Qualified: Applicants possessing knowledge, skills and abilities and/or competencies meeting the minimum requirements of the position. Veterans: Qualified veterans who have a compensable service-connected disability of at least 10% are listed in the best-qualified category, except when the position being filled is scientific or professional at the GS-09 grade level, or higher. This position is considered scientific/professional. Other 10 point preference eligibles and veterans with 5 point preference who meet the eligibility and qualification requirements are placed above non-preference eligibles within the category in which they qualify. For more information about veterans' preference visit .
If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview. To preview the job questionnaire, see
Knowledge, Skills, Abilities and Other Characteristics (KSAOs):
Candidates who meet the minimum qualification requirements are required to possess certain Knowledge, Skills, Abilities, or Other Characteristics (KSAOs) to successfully perform the functions of this position. Candidates will be asked to demonstrate their attainment of these KSAOs in their resume. The KSAOs are:
Ability to plan surveys to assess job skills, knowledge, abilities, and other characteristics of incumbents in various occupations
Knowledge of all phases of the research process, including problem definition, planning, execution, analysis, interpretation, and reporting of results
Skill in written and oral communication
Background checks and security clearance
Drug test required
Your resume: A resume describing your job-related qualifications is required and will be used for the purpose of reviewing your qualifications and determining what training, if any, would be required when placed. Your resume must be in English and must include your job titles and a detailed description of your duties and the dates you performed them (MM/DD/YY), as well as your hours per week for each position listed. Your resume should also contain your full name, address, phone number, email address, and salary. NOTE: Resumes stored on USAJOBS will not automatically carry over to this announcement. You must upload your resume and any other applicable supporting documentation.
Your responses to the job questionnaire:
Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable at this time; however, official copies will be required prior to entrance on duty) or a list of coursework with hours completed provided from the institution. Education must be from an institution accredited by an agency recognized by the U.S. Department of Education. Education obtained from a foreign university or college is not creditable unless it has been evaluated by an organization that specializes in interpretation of education credentials. For a listing of accrediting agencies see
Your transcripts: All applicants are required to submit a copy of your college transcript (unofficial is acceptable at this time; however, official copies will be required prior to entrance on duty) or a list of coursework with hours completed provided from the institution. If you are a current CBP employee within the position series announced, transcripts will not be required at the time of application; however, education will be verified if you are selected and you may be required to submit transcripts at that time. Education must be from an institution accredited by an agency recognized by the U.S. Department of Education. Education obtained from a foreign university or college is not creditable unless it has been evaluated by an organization that specializes in interpretation of education credentials. For a listing of accrediting agencies, please see
Are you claiming special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP)? You must submit a separation notice; your most recent SF-50 (noting your current position, grade level and duty location); a current (or last) performance rating of record of at least fully successful or equivalent; an agency certification that you cannot be placed after injury compensation has been terminated; an
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