Personal Training Manager In Staten Island, NY

Crunch Staten Island , NY 10301

Posted 5 days ago

Job Summary:

The Personal Training ensures that the club delivers a high quality fitness experience to all members.

Responsible for communicating and upholding company standards and leading by example. Ensure that team members consistently execute the basics in punctuality, dress code compliance, friendliness and cleanliness.

Hires, trains and develops a strong team of Personal Trainers.

Responsible for the successful attainment of department targets, including revenue and member retention.

Is the point of reference for fitness expertise within the club.

Span of Control / Organizational Relationship / People Management:

Job Scope: 1 club

This position directly manages the following positions inside the club:

Assistant Head Coach (if club size warrants)

Personal Trainers

Essential Duties & Responsibilities:

The FM is responsible for performing the following activities for the club:

Maintain a fully engaged and high performing fitness team that aligns with company values and goals. To achieve this objective, the FM will:

Mediates club employee relations matters for all club fitness employees

Ensure that all club members have access to a highly trained and professional fitness staff able to provide fitness counseling, training and programs within Crunch standards. The PT Manager is responsible for the successful attainment of fitness and supplement revenue goals. To achieve these objectives the PT Manager will:

Ensure that all Personal Trainers are delivering high quality programs to their clients

Develop weekly work schedules for fitness staff. Ensure that staff properly records their Time & Labor

Ensure that staff compile with Time and Labor guidelines, and manage overtime in accordance with company guidelines.

Provide member service and support related to fitness servicing issues

Assist members and encourage their involvement in fitness services.

Ensure accurate administration of Personal Training including usage of dotFIT, measurement tracking, workout programs etc.

Responsible for achieving monthly, quarterly and yearly revenue objectives set forth by the Company with regards to personal training services and Supplements

Participate and provide direct execution support in the fitness area.

QUALIFICATIONS:

Knowledge, Skills & Abilities:

Knowledge of Crunch Certified Personal Training Program including program software (dotFIT, ABC/Datatrak, Crunch-U, VFP, Styku, Where applicable).

Knowledge of Personal Training technique and program design.

Must be able to adjust and operate all club equipment.

Experience in coaching/motivating groups.

Strong interpersonal & communication skills.

Able to generate, maintain & demonstrate a friendly, enthusiastic & positive attitude.

Possesses a strong member service focus.

Responds professionally to requests and inquires from guests, members and staff.

Education Level:

High School Diploma or GED required

Bachelor's Degree preferred

Current Cardiopulmonary Resuscitation (CPR)

Certifications: (One or more of the following certifications)

American College of Sports Medicine (ACSM)

Certified Personal Trainer

American Council on Exercise (ACE)

Personal Trainer Certification

The Cooper Institute

Personal Trainer Certification

International Fitness Professionals Association (IFPA)

Personal Fitness Trainer Certification

National Academy of Sports Medicine (NASM)

Certified Personal Trainer

Corrective Exercise Specialist (CES)

Performance Enhancement Specialist (PES)

National Exercise and Sports Trainers Association (NESTA)

Personal Fitness Trainer Certification

National Federation of Professional Trainers (NFPT)

Personal Trainer Certification

National Strength and Conditioning Association (NSCA)

Certified Personal Trainer

Certified Strength and Conditional Specialist (CSCS)

Experience:

1-2 years as a Personal Trainer/Crunch Coach preferred

Preferred: Prior management experience in retail/hospitality industry leading 3-10 employees

Preferred: Consultative sales experience

Physical Requirements:

Ability to work in club office; move about club floors and rooms; review, revise, create club paperwork; communicate with employees, members, and the public

Regularly required to demonstrate or explain proper physical fitness activities, techniques and procedures. Regularly required to lift up to 50 pounds

Travel: Must be able to travel by car and airplane up to 5% of the time

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Personal Trainer In Staten Island NY

Crunch

Posted 3 days ago

VIEW JOBS 1/19/2021 12:00:00 AM 2021-04-19T00:00 Position Title: Program/Membership Advisor Requirements: Fluent in English Proficient reading and writing skills Special Skills: Good communication skills Strong customer service skills Responsibilities: Sales Follow the Crunch Weigh Sales Script and Enroll New Members Upgrade current members Activate new members Selling Skills Meets daily, weekly and monthly Individual Membership Goals as set forth by Management. Determine the desires, wants and needs of the prospective member by performing a proper Needs Analysis on all Qualified Guests via the Guest Courtesy Card. Provides information to prospective members in person or over the phone regarding club facilities and programs that suit their individual desires, wants and needs. Converts telephone inquiries into club visits. Gives tours and trial memberships to prospective members. Effectively demonstrates equipment and facilities. Guides the prospective member through the decision-making process. Creates desire for prospective members to join club and aggressively inspires them to join. Upgrades existing memberships to memberships of a greater value, by adding family members and providing personal training packages and group training sessions. Fills out all paperwork required for accurate membership sales and records. Meets daily, weekly, monthly and quarterly sales goals. Marketing Skills Generate a minimum of 5 contacts per inactive hour via the following: Phone, Email, Texting, Social Media (specifically LinkedIn) Come to work prepared with a minimum of 5 pre-booked appointments for the shift. Solicits prospective members outside the club at least 1 hour per day in the mid afternoon and scheduled in data track Internally distributing guest passes, asking for referrals, Follows-up on all prospects with effective telephone and mail contact to invite and inspire them to visit and join the club. Creating 2 events in the club per month. Member Service Follow the three steps of service Greet all members & their guests use their name and wish them a good workout Exceed expectations and suggestive sell With a smile, wish them well as they exit the club Check Ins: Check in all members and guests in accordance with company procedures Ensure all members are participating in services and programs according to their level of membership Facilitate any messages on club software at member check-in Observes ABC screen to book kick-offs Identify opportunities where you can promote higher level memberships and programming Facilitate all member requests or forward to a manager, assistant manager or manager on duty Get feedback on group fitness classes and programs we have running and provide to management Calls members as prescribed in the Club Management System to ensure member satisfaction and usage. Runs low usage reports, new member calls and birthday calls for the purpose of generating kickoff, referrals and fostering member usage to avoid cancellations. Handle all cancellations requests and propose lifeline and alumni programs (saves) Guests Greet guests promptly and courteously Communicate special events to members and guests Explain membership options to guests and ask them if they would like to enroll Ensure all first time guests are taken through a tour Follow up with all guests Desk Duties Serve as a mentor and teacher to the Member Service Reps as it relates to them achieving benchmarks Assist with Managing the Member Service Reps (scheduling, compliance, training) Answer phones in courteous, helpful, professional manner Master the use of the CMS system Maintain professional disposition at all times Schedule member services: tanning, etc. Facilitate payment of member services in accordance with company procedures Know club facility, services, programs and schedules Maintain a clean and organized work area Assist in all projects as delegated by club management Follow all policies and procedures in the Employee Handbook Take the initiative to learn opening and closing duties Crunch Staten Island NY

Personal Training Manager In Staten Island, NY

Crunch