Personal Training Manager

Job Description Summary:

Would you like to join one of the fastest growing fitness franchises in the world? With over 350 locations in the U.S. and internationally, Crunch Fitness is a leader in making serious fitness fun. If you're a natural leader who is passionate about helping others, we're looking for you!
The primary objective of the Personal Training Manager is to maximize the number of members who participate in, and as a result retain, our paid Personal Training Services. This will be accomplished by meeting and exceeding both new client acquisition and existing client retention goals.

The Personal Training Manager will achieve these objectives by:

Managing and coaching the front-end selling process of the CrunchOne Kickoff.

Managing and coaching the delivery of personal training services

"Owning" the client journey that a customer takes by engaging with our paid programming

The Personal Training Manager is responsible for communicating and upholding company standards and leading by example. The Personal Training Manager will ensure that team members consistently execute the basics of punctuality, dress code compliance, friendliness and cleanliness.

Job Duties:

Hire, manage, train & develop personal training staff.

Increase revenue by introducing members to personal training services.

Follow up with and manage leads.

Retain personal training clients through excellent customer service & follow-up.

Understand reporting and implementation of course correction.

Keep up with client program design to maximize client results.

Work with all department heads to deliver on brand promise.

Qualifications and Skills

Knowledge of Personal Training techniques and program design

Sales, communication, and rapport building skills

Knowledge and command of Crunch programs, like VFP, dot

Fit, ABC/Datatrak, Crunch U, Styku, etc.

Muscle be able to adjust and operate all club equipment

Experience in coaching/motivating groups

Strong leadership, interpersonal & communication skills

Able to generate, maintain, & demonstrate a friendly, enthusiastic & positive attitude

Possesses a strong member service focus

Responds professionally to requests and inquiries from guests, members, and staff

Education

High School Diploma or GED required

Bachelor's Degree preferred

Current CPR

Certifications (One or more of the following)

ACSM Certified Personal Trainer

ACE Personal Trainer Certification

The Cooper Institute Personal Trainer Certification

IFPA Personal Fitness Trainer Certification

NASM Certified Personal Trainer, Corrective Exercise Specialist, or Performance Enhancement Specialist

NESTA Personal Fitness Trainer Certification

NFPT Personal Trainer Certification

NSCA Certified Personal Trainer or Certified Strength and Conditioning Specialist

Experience

1-2 Years as a Personal Trainer preferred

Preferred: Prior management experience in retail/hospitality industry leading 3-10 employees

Preferred: Consultative sales experience

Physical Requirements

Ability to work in club office; move about club floors and rooms; review, revise, and create club paperwork; communicate with employees, members and the public

Regularly required to demonstrate or explain proper physical fitness activities, techniques and procedures. Regularly required to lift up to 50 pounds