Personal Training Manager

Job Description Summary:
Overview

The primary objective of the Personal Training Manager is to maximize the number of members who participate in, and as a result retain, our paid Personal Training Services. This will be accomplished by meeting and exceeding both new client acquisition and existing client retention goals. This is a salaried position and requires a minimum of 45 hours per week.

The Personal Training Manager will achieve these objectives by:

Managing and coaching the front-end selling process of the CrunchOne Kickoff.

Managing and coaching the delivery of personal training services

"Owning" the client journey that a customer takes by engaging with our paid programming.

The Personal Training Manager is responsible for communicating and upholding company standards and leading by example. The Personal Training Manager will ensure that team members consistently execute the basics of punctuality, dress code compliance, friendliness and cleanliness.

Job Duties
Key Accountability New Client Acquisition
Duty Statement • Selling directly-50% of the time/day
Coaching, role playing, and guiding the individual personal trainer direct reports on how to sell.
Managing schedules and directing resources as informed by the various KPI's

Percent of Time 30%

Key Accountability Minimize & Manage Attrition (draft protection)
Duty Statement • Ensure proper execution and communication of the Client Journey, with emphasis on first 90 days using the Client Folder System.
Ensure that all Personal Trainers are delivering high quality programs to their clients backed by a scientific rationale.
Ensure accurate administration of Personal Training Services including, but not limited to, usage of dot

Fit program and supplements, goal tracking, measurement tracking, program design and tracking, and progress reports

Percent of Time 40%

Key Accountability Staff Development
Duty Statement • Hire, train, and manage the performance of a team of qualified Personal Trainers
Conduct meetings with direct reports to review performance and offer direction, motivation, and guidance toward achieving individual and company goals.

Percent of Time 20%

Key Accountability Manage and Communicate Key Performance Indicators
Duty Statement • Maintain reports and data for clarity into performance of the business.
Communicate takeaways and plans for improvement to General Manager

Percent of Time 10%

Education

High School Diploma or GED required

Bachelor's Degree preferred

Current CPR

Certifications (One or more of the following)

ACSM Certified Personal Trainer

ACE Personal Trainer Certification

The Cooper Institute Personal Trainer Certification

IFPA Personal Fitness Trainer Certification

NASM Certified Personal Trainer, Corrective Exercise Specialist, or Performance Enhancement Specialist

NESTA Personal Fitness Trainer Certification

NFPT Personal Trainer Certification

NSCA Certified Personal Trainer or Certified Strength and Conditioning Specialist

Experience

1-2 Years as a Personal Trainer preferred

Preferred: Prior management experience in retail/hospitality industry leading 3-10 employees

Preferred: Consultative sales experience

Physical Requirements

Ability to work in club office; move about club floors and rooms; review, revise, and create club paperwork; communicate with employees, members and the public

Regularly required to demonstrate or explain proper physical fitness activities, techniques and procedures. Regularly required to lift up to 50 pounds