Are you our next Personal Trainer?
Do you have a passion and desire to help others live an active lifestyle? Do you genuinely care about connecting with others and being part of a team? If so, Town Sports International is looking for Personal Trainers to join our growing team. Personal Trainers work directly with their clients to map out SMART Goals and effective programming in a one-to-one and small group setting. With the support and guidance of the club management team and a robust development program, you'll get a strong starting in building your client base.
Who are we?
Town Sports International is the largest gym chain in the Northeast region with more than 180 locations spanning numerous markets including locations in California, Florida and Puerto Rico. We operate under our local brands of New York Sports Clubs, Boston Sports Clubs, Washington Sports Clubs, Philadelphia Sports Clubs, Palm Beach Sports Clubs, Around the Clock Fitness, Lucille Roberts, Total Woman Gym + Spa, and LIV Fitness.
What do we do?
We are in the business of fitness results, positive change and personal connections. We achieve this through innovative programming, the latest equipment and a knowledgeable staff. More than this, we work with our members to provide a personalized roadmap to achieve specific fitness goals.
You will thrive in this role if you:
Are motivated and have a strong work ethic to build your business the right way.
Are never satisfied with the status quo and embrace stretch goals.
Possess strong coaching calls.
Can thrive in a fast past environment.
Are able to translate fitness knowledge into specific and goal oriented programs for clients.
Have a desire to be part of a team.
More about this role:
The Personal Trainer focuses on providing a positive fitness experience relevant to our member's specific goals (S.M.A.R.T. goals) through scientifically based, personally tailored fitness programs. The Personal trainer creates value in our fitness programs and member experience through one-on-one personal training, small group training and member engagement activities including, but not limited to, fitness floor member engagement, relevant fitness special events, external fitness education and outreach. The Personal Trainer drives retention through motivation, accountability, consistency and knowledge-based fitness programs where growth and results are a main focus. This applies to both the member experience and their personal training business. The Personal Trainer role achieves success through embodying our core competencies (Creating the TSI Environment, Build a High Performing Team, Achieve Measurable Results).
Create the TSI Environment
Our profession empowers members and team members to achieve active lifestyles. Fitness has relevance through all aspects of life. We build positive relationships and sustain the organization's culture by interacting with the highest level of integrity and communicating in a manner that reflects our brand.
Modeling and promoting our guiding principles through the Clubhouse Rules.
Reviewing and adhering to all TSI documents including but not limited to policies and procedures, employee handbook, state supplement, codes of conduct, etc.
Properly utilizing all fitness tools provided.
Maintaining client programs and fitness assessment forms; proper storing in home facility.
Maintaining PT certifications and necessary continuing education credits.
Being on time for all shifts, meetings, appointments and classes required to meet and maintain job responsibilities.
Build a High Performing Team
Inspires, motivates and develops a team to reach their fullest potential, contributing to the ultimate success of the organization. We constantly improve ourselves, our processes and our procedures to provide a meaningful experience in the gym. We are connected to our members, clients and each other.
Creating smart goal action plans to meet individual goals for revenue, sales and retention.
Quickly addressing any member issues, questions or concerns regarding their fitness programs, including cancel requests, suspensions and transfers and escalate issues to management appropriately.
Quickly addressing any maintenance or equipment issues that are visible to members.
Making sure that fitness equipment is maintained and fitness floor meets or exceeds safety and functional standards.
Completing all administrative tasks including, but not limited to, scheduling pt sessions two weeks in advance, rescheduling all canceled appointments and following session authorization policies.
Proficiency in the use of our POS and membership system, timekeeping any other computer programs required to meet the business needs of the customer and TSI.
Partnering with sales team to meet new members and prospects, to review Needs Analysis and to present fitness services at POS.
Regularly partnering with Fitness Leader for direction, coaching and feedback.
Successfully navigating through basic IT platforms.
Additional duties as assigned.
Achieve Measurable Results
Successfully and consistently exceeds goals that drive the member, employee and business categories of the organization; actions reflect a dedication to surpassing the expectations of both members and employees.
Hitting and exceeding all revenue, session and sales targets reflecting a consistent month over month growth.
Engaging with members, clients and peers through internal and external prospecting activities.
Working closely with clients, maintaining accountability by keeping in contact with clients outside of training appointments.
Delivering safe and effective fitness programs followed with documented mid-program fitness assessments.
Working with individual clients around their specific needs, goals and schedules to prescribe a tailored fitness program to gain the best results.
Required to progress to a level 2 personal trainer in accordance with TSI's production minimum policy within 90 days of hire.
Must meet and maintain monthly and quarterly production minimums for specified PT professional job role.
Required Skills and Experience
H.S, Diploma or GED equivalent.
Bachelor's degree in Exercise Physiology, Kinesiology, Recreation or P.E. related field.
Previous personal training experience not required, but if available corporate gym setting preferred.
Maintain active TSI approved Certified Personal Trainer (CPT).
Child & Adult AED/CPR certified.
Basic computer literacy.
Physical demands include ability to lift up to 45 pounds with or without reasonable accommodations, walk through all areas of clubs, climbing stairs (where applicable), repetitive squatting, bending and lifting, restacking of weights, moving of equipment as necessary and ability to demonstrate other exercise movements as part of a personal fitness workout. The company reserves the right to change them as business needs require and that jobs may require other tasks as assigned to the employee by the company.
Good technical (fitness programming) skills and time management skills.
Open schedule availability; including, but not limited to, early or late shifts and weekends.
For Level 1 Personal Trainers - minimum 16 hours of floor availability per week during business needs.
Each work week is comprised of the following: Training sessions (off shift), Lead Generation, Business Management (administrative duties, meetings, call drives, maintaining fitness floor cleanliness), Fitness Orientations (minimum 2 per shift).
Town Sports International Holdings Inc