WHO WE'RE LOOKING FOR
We currently have an opportunity for a Personal Shopper. The Personal Shopper will be responsible for providing customers with the highest possible level of personalized service at American Girl.
You must be willing to work Fridays, Saturdays, Sundays and holidays. All positions require that you be available to work all shifts, to include an opening, mid-shift and closing shifts on any of these days. Work schedules will vary from week to week.
Purpose of Position:
Work to exceed customer expectations
Maintain a high level of professional in both appearance and attitude
Actively listen to customers/share product knowledge
Meet and assist VIP's requesting personalized service
Maintain updated client book
Set appointments/make regular customer contacts via telephone and written correspondence
Greet customers immediately/suggestion sells/ring sales
Sales background with a minimum of 2 years of experience retail
Experienced in client development
Excellent organizational skills
Must enjoy children and possess a warm and friendly demeanor
Possess a special affinity for working with customers
Skilled user of Microsoft Word, Excel, and Outlook
Must be willing to work a flexible retail schedule including evening, weekends, and holiday
During the interview process, please be prepared to demonstrate the features/benefits of one of our products by being magical and creative. Product will be provided at the time of interview. We are looking for candidates that will create a MAGICAL and MEMORABLE experience for all our guests.