Personal Services Coordinator II - Behavioral Health Facility 164

Telecare Corp. Camarillo , CA 93012

Posted 3 months ago

Founded in 1965, Telecare is a rapidly growing mental health care company dedicated to making a difference for our clients, the community, and our employees. We offer an array of mental health services to adults with serious mental illness. We partner with public sector entities and behavioral health organizations, and have over 108 programs and over 3,500 employees across the country. And we're growing all the time! When you work at Telecare, you help to empower thousands of individuals every day in their journeys of recovery.

As part of the Telecare Family, Recovery Starship - Casa D is a 15-bed licensed social rehabilitation facility for adults age 18+ with serious mental illness and dual diagnosis. The maximum stay is 18 months (average length of stay, 9-12 months).

Employment Status: On-Call, Per Diem

Shift: All Shifts

Days: Varies

POSITION SUMMARY

Under supervision serves as the primary support and case manager for individuals with mental illness by assisting them to live as independently as possible in their chosen community.

QUALIFICATIONS

Required:

  • High School Graduation or G.E.D. equivalent and two years of direct services in Mental Health or community services; or Associates degree and 1 year of experience or Bachelor's degree in Social Services and six (6) months experience

  • Sensitivity to multi-cultural populations and issues is required

  • Must be CPR, ProAct or CPI and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment

  • All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply.

Preferred:

  • Experience in providing intensive case management, intensive community supports using psychiatric rehabilitation concepts is highly desirable

  • Experience in a mental health setting, outpatient clinic, dual diagnosis treatment or community mental health service preferred

ESSENTIAL FUNCTIONS

  • Demonstrate the Telecare mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholders

  • If employed at Inpatient program, must assist with restraint of clients in the event of assaultive behavior and pass assault crisis/crisis prevention training

  • If employed at Outpatient program, must evade clients in the event of assaultive behavior and pass assault crisis/crisis prevention training

  • Collaborate with persons served to create Recovery Plan goals

  • Ensure all services described in the Recovery Plan are provided

  • Works effectively as part of a multidisciplinary team

  • Facilitate groups according to the needs and interests of members

  • Provide appropriate interventions in crisis situations

  • On a rotating basis perform officer of the day functions

  • Collect required data and complete required documentation

  • Coordinate transitions to lower levels of care

  • Maintains awareness of community resources and assists persons served in appropriate use of community resources

  • Assists persons served with all needs, including Activities of Daily Living

  • Assists persons served in making and getting to essential appointments

  • Assists and advocates for persons served in obtaining appropriate benefits

  • Ensures that persons served understand their legal status and rights

  • Helps persons served achieve greater independence and autonomy

  • Safeguards confidentiality

  • Provides transportation when needed and appropriate

  • Duties and responsibilities may be added, deleted and/or changed at the discretion of management.

SKILLS

  • Thorough understanding of the rights of persons served and relevant legal processes

  • Effective written and verbal communication skills

  • Good computer/technology skills

  • Ability to assess safety risks

  • Ability to easily build rapport, maintain engagement with persons served and hold hope in the face of diversity

  • Excellent driving skills

  • Knowledge of basic medical and psychiatric terminology

  • Within 3 months of employment, ability to apply financial requirements for billing and learn billing codes

PHYSICAL DEMANDS

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to stand, twist, squat, kneel, crawl, climb, push, pull and lift and carry items weighing 25 pounds or less as well as to frequently sit, walk, reach, bend and do simple and firm grasping of up to 50 pounds. The position requires to drive and to frequent Hazardous Exposure (Blood Borne Pathogens, hospital waste, Chemicals & Infections).

EOE AA M/F/V/Disability


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Medical Records TechnicianInpatient Behavioral Health Programs 162 163 164 165

Telecare Corp.

Posted 4 weeks ago

VIEW JOBS 7/19/2019 12:00:00 AM 2019-10-17T00:00 Founded in 1965, Telecare is a rapidly growing mental health care company dedicated to making a difference for our clients, the community, and our employees. We offer an array of mental health services to adults with serious mental illness. We partner with public sector entities and behavioral health organizations, and have over 122 programs and over 3,680 employees across the country. And we're growing all the time! When you work at Telecare, you help to empower thousands of individuals every day in their journeys of recovery. Telecare is proud to have been recognized By The Bay Area Business Times as the 13th Best Place To Work In the Bay Area for 2019! As part of the Telecare Family, Brighter Tomorrows - Casa B is a 15-bed licensed social rehabilitation facility for adults and Transitional Age Youth (TAY), with serious mental illness, with a maximum 18-month stay (average stay 9-12 months). Casa C- House of Transition is a 15-bed facility, where adults with serious mental illness, ages 18-59, can receive help in transitioning into the community with an 18-month maximum-stay. Recovery Starship - Casa D is a 15-bed licensed social rehabilitation facility for adults age 18+ with serious mental illness and dual diagnosis. The maximum stay is 18 months (average length of stay, 9-12 months). Stonehenge - Casa E - is a 15-bed licensed adult residential facility a 15-bed licensed social rehabilitation facility for adults with serious mental illness. Employment Status: Full-Time Shift: AM, 8:00 am - 4:30 pm Days: Monday - Friday POSITION SUMMARY The Medical Records Technician is responsible for the maintenance, storage and processing of all medical records and EHR data. This involves performing a variety of clerical and technical duties associated with the management and oversight of a program's medical records including, but not limited to: assembling, analysis, release of information, data processing, collection, reconciliation and preparation of reports in a manner consistent with medical, administrative, ethical, legal and regulatory requirements of a mental health care system. Must be able to work independently and have the ability to interact and communicate both verbally and in writing with clients, family members, the public and physicians and staff. QUALIFICATIONS Required: * One (1) year of EHR or healthcare information system experience in a psychiatric inpatient or outpatient program or acute hospital setting AND * Credentialed as a Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA), through American Health Information Association (AHIMA) OR * Two (2) years of EHR or healthcare information system experience in a psychiatric inpatient or outpatient program or acute hospital setting AND * Completion of an approved Health Information/Medical Record Certificate Program OR * Three (3) years of EHR or management of a paper medical record systems experience in a outpatients or community based healthcare program environment. * Working knowledge of managing a hybrid medical record system * EHR System experience, Caminar, Avatar, Anasazi (desired) * Knowledge of local, state and federal regulations, survey process, accreditation standards, and psychiatric requirements. * Knowledge and application of appropriate coding systems; ICD-10 CM, DSMV * Knowledge of documentation and legal issues pertaining to HIPAA, PHI and other health information. * Proficiency in Microsoft Office 365 * Sensitivity to multi-cultural populations and issues. * Ability to communicate effectively with staff and County representatives * Ability to read, write and speak English is crucial, as is the willingness to work with mentally impaired adults. * Must be at least 18 years of age * Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment * All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. Position requires driving, valid driver's license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply ESSENTIAL FUNCTIONS * Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with the internal and external stakeholders * Assists in the development of and compliance with the policies and procedures to ensure that medical records are complete and processed according to governmental regulations and standard professional and medical record keeping practices * Monitors and tracks compliance with legal documents and correspondence with conservators/guardians * Prepares and processes the clinical records of members served who are admitted/discharged in the Program * Audits clinical records for completeness and adherence to standards * Ensures that data is collected accurately and on time * Ensures that clinical staff understands the significance of inputting key data elements * Verifies accuracy of EHR data * Ensures that members served demographic and episodic information is documented within specified timeframes * Interfaces with Program and County staff and confirms accuracy of all system data and ensures procedures are completed per established requirements * Generates reports to confirm accuracy of data and makes corrections per Program and County requirements Participates in required system trainings and meetings to stay up-to-date on current system changes Participates as a team member and provides input via reporting observations, concerns and asks appropriate questions. * Works cooperatively with Managers and Program Administrators * Demonstrates good judgment, decision making, and initiative while performing daily tasks. * Demonstrates knowledge and proper use of equipment and supplies within budgetary parameters. * Reports concerns about issues at programs to the Vice President, Human Resources. * Demonstrates a good rapport and cooperative working relationships with all members of the team; responds to co-workers with concern and promotes group morale * Continually focuses on assigned tasks * Seeks and implements improvements as necessary * Understands and demonstrates the safety program in all activities * Demonstrates a knowledge of Telecare's customers including clients/residents, families and governmental agencies in all interactions and conduct. * Acts in a professional manner, always demonstrating respect for and understanding of the community when representing Telecare in the community. * Completes and follows through with tasks and assignments, meeting expected deadlines. * Understands and demonstrates knowledge of all policies associated with attendance * Attends all assigned in-service education classes Duties and responsibilities may be added, deleted and/or changed at the discretion of management. Position requires driving personal vehicle for company business such as trainings, offsite meetings, etc. SKILLS * Able to type 50 WPM * Possess basic computer skills * Have knowledge of general office duties * Have excellent communication skills PHYSICAL DEMANDS The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to stand, walk, bend, push, pull, and lift and carry items weighing 25 pounds or less as well as to frequently reach, twist, squat, kneel and do simple grasping occasionally. The position requires manual repetitions, deviations and dexterity. EOE AA M/F/V/Disability Telecare Corp. Camarillo CA

Personal Services Coordinator II - Behavioral Health Facility 164

Telecare Corp.