Chubb PRS Operations
Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
Roles and Opportunities:
Paper Transaction Processing The Paper Transaction Processing team supports our business by Quoting, Issuing, Endorsing and servicing our current inforce system supported book of business and potential clients. Our team's primary intake channel is through email and we receive requests from both internal and external partners with a goal of providing exceptional turnaround time and a quality product.
Premier & Custom Solutions
Underwriting Support The Underwriting Support team is responsible for managing the numerous documentation and follow up required to properly underwrite our insurance risks. Successful team members navigate multiple systems and balance competing priorities with a goal of providing exceptional turnaround time and a quality product.
Agency Support The Agency Support team serves as a technical help desk for our agents and team members. These technically savvy team members contribute daily through superior problem solving skills and the ability to help internal and external stakeholders effectively and efficiently use our policy administration systems and online resources
Billing Services & Chubb Customer Center
Billing Services our Billing Services professionals support Chubb agents and clients with Billing or general service related questions or issues. Our Billing Services teams operate in a fast paced environment, handling the incoming phone calls, e-mails, and reports necessary to deliver an exceptional experience to Chubb clients.
Chubb Customer Center (CCC)* The CCC offers agency partners the opportunity to have their clients serviced directly by our team of licensed account executives. These individuals counsel clients on their insurance needs; efficiently handling policy changes, identifying gaps in coverage, and presenting cross/up sell opportunities as appropriate.
Property & Casualty license required.
Strong customer service skills including oral and written communication
Some experience in a customer service environment preferred
Knowledge of customer service principles and practices
Property and Casualty experience is preferred.
Ability to handle multiple priorities within strict time constraints.
Excellent collaboration skills
Possesses the ability to work independently and in a team environment to complete assignments in a timely manner.
Demonstrate commitment to team and departmental goals.
Ability to make informed decisions, achieving the appropriate results.
Excellent data entry skills are required.
Demonstrated knowledge of MS Office systems
Ability to work any shift between the hours of 7am and 8pm EST, M-F based on business need.
Chubb offers a competitive compensation package and comprehensive benefits package including life, health and dental, vision, a generous retirement savings plan, disability coverage, stock purchase plan, flexible spending accounts, tuition reimbursement, and business casual dress. Chubb is an equal opportunity employer and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by Federal and/or State laws, except where bona fide occupational qualifications apply.