To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Supervises the Personal Care department along with the Director of Resident Services. Ensuresconsistent Resident and Staff Satisfaction with a focus on Excellent Customer Service andcontinuous enhancement of the Resident Experience.
Essential Duties and responsibilities Include the following. Other duties may be assigned. Regular and predictable attendance is an essential function of the job.
Supervises Personal Care Staff.
Responsible for maintaining an appropriate Staffing to Care schedule.
Ensures timely completion and documentation of all mandatory training.
Responsible for maintaining and ensuring Service Plan accuracy.
Communicates any care changes or changes in condition to the DRS in a timely manner.
Responsible for accuracy of Move-N Monthly Fees.
Responsible for maintaining appropriate documentation in resident Care Notes in a timelymanner.
Maintains Residents' Clinical Charts.
Manage payroll paperwork.
Maintain compliance with CSL Policies and Procedures and State Regulations.
Assist the Director of Resident Service in completion and management of Family Care Conferencesand Resident Care Conferences.
Interact with residents and families in a professional manner and with sensitivity and a positive attitude.
Follow- through on requests and complaints from residents/families in a timely manner.
Understand all emergency protocol and responds to emergencies when needed.
Support an on-going Safety Awareness Program for residents and associates.
Report accidents, injuries and/or incidents immediately to the Associate Director, ExecutiveDirector and DRS along with all the appropriate documentation.
Provide the appropriate tools and training to the Personal Care Staff.
May conduct a Community tour for prospective residents/families
Ability to communicate clearly and effectively.
Interact well with our Carlton Family residents, family members, all staff members, future
Ability to apply common sense understanding and carry out written or oral instructions.
Education and Experience
Associate's degree (A. A.) or equivalent from two-year college or technical school;
Two years related experience and/or training; or equivalent combination of education and experience
According to Title 22 requirements, employee must be at least eighteen (18) years of age.
Certificates, License, Registration
Current First Aid Certification (obtained through community)
DOJ and FBI fingerprint clearance must be completed prior to working in community (obtained through community)
Health screening and negative TB test, must be less than six (6) months old. (obtained through community)
Carlton Senior Living