Personal Banker (Travel) - N. Baldwin Avenue

Star Financial Bank Marion , IN 46952

Posted 2 weeks ago

As a Personal Banker, essential responsibilities include:

  • Process and validate a variety of financial transactions, including accepting and dispensing cash, cashing checks and other instruments, and maintaining accurate records of same

  • Communicate with customers and potential customers to gather information for the evaluation of needs and recommending STAR's products and services to fit those needs

  • Accept loan, credit card, and other payments

  • Accurately balance and maintain cash drawer

  • Provide superior customer service

  • Initiate new accounts

  • Evaluate and respond timely to customer issues, through direct personal action or referral to proper source

  • Provide customers with account-based information and assist with other services

  • Maintain and update knowledge relating to bank products, services and procedures

  • Adhere to and apply all operational policies and procedures

  • Complete annual compliance training.

Skills Needed

  • Ability to identify and recommend customer solutions

  • Ability to provide superior customer service

  • Strong attention to detail with accuracy in processing

  • Strong organizational skills

  • Strong oral and written communication skills

  • Strong critical thinking and problem-solving skills

  • Ability to perform required duties and to keep current on product and service offerings

  • Ability to align with STAR's Core Values and Brand Behaviors

  • Proficiency in computer skills, including Windows-based systems

Must complete all certification requirements within first six months of employment

Equal Opportunity Employer M\F\D\V


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Personal Banker (Travel) - N. Baldwin Avenue

Star Financial Bank