Personal Banker - Mchenry, IL - Mchenry Branch Part Time 20 Hours Bilingual Spanish Required

Jpmorgan Chase & Co. Mchenry , IL 60296

Posted 2 months ago

Personal Banker - McHenry, IL - McHenry Branch Part Time 20 Hours Bilingual Spanish Required

Req #: 190100851

Location: Mchenry, IL, US

Job Category: Branch Banking

Job Description:

At JP Morgan Chase, we have a strong commitment to diversity and inclusion and an obsession for helping our clients, taking care of our employees, a strong commitment to diversity and inclusion, building relationships, and delivering extraordinary customer service.

If you're passionate about providing education and advice to improve the financial lives of our clients and want to join a great team then join JP Morgan Chase.

As a Personal Banker at Chase, you're at the forefront of delivering an exceptional experience for our clients. You'll build and maintain long-lasting, meaningful relationships with clients by resolving their issues and engaging them to understand their specific financial needs. You'll also provide tailored advice and solutions to help them reach their goals.

Using cutting-edge technology, you'll show clients that they can bank how, when and where they want. And, you'll have the opportunity to take ownership of your career through a variety of cross-training and development programs.

Responsibilities:

You'll contribute significantly to the success of the branch and helping clients by:

Providing strong customer service, offering advice and sharing products and services to help clients meet their financial needs Engaging clients and warmly welcoming them using the client name, whenever possible, and thanking them for doing business with Chase Making clients feel appreciated and being their advocate Listening carefully and assisting clients with their questions or issues Showing initiative and proactively preventing problems for our clients Partnering with Specialists (Financial Advisors, Mortgage Bankers and Business Relationship Managers), to connect customers to experts who can help them with specialized financial needs Making customers lives easier by sharing and setting up self-service options so that they can access their accounts how, when and where they want Opening new accounts and assisting with transactions as needed.

Desired Skills:

  • Deliver exceptional customer experience by acting with a client-first attitude

  • Ability to make personal connections, engage and educate clients, ask open-ended questions and listen to establish trust and build lasting relationships

  • Display confidence with clients when sharing advice, product knowledge and solutions

  • Possesses drive, initiative and knowledge to provide financial options for clients using a consultative approach

  • Excellent communication skills in person, over the phone and through email

  • Proven ability to tailor features and benefits of products and services to clients with differing needs

  • Ability to educate and connect clients to technology solutions

  • Operate within established risk parameters/tolerances, and meets internal/external risk and compliance obligations, including completion of required training

  • Professional, thorough and organized with strong follow-up skills

  • Engage and partner with team members and other lines of business to offer most appropriate solutions

  • Ability to learn products, services and procedures quickly and accurately

  • Minimum 6 months customer service experience is required

  • Preferred experience in:

  • Retail banking

  • Financial services

  • Consultative customer relationship role in a related industry, with proven success in establishing new clients, deepening client relationships and delivering results

  • College degree or military equivalent strongly preferred; High school degree, GED or foreign equivalent required

  • Ability to work branch hours, including weekends and some evenings

  • To be considered for this role, you may be required to complete a video interview powered by HireVue

  • Desire to obtain FINRA licensing (SIE, Series 6/7, state registration and Life licenses) is preferred

  • Compliance with Dodd Frank/Truth in Lending Act*

  • Dodd Frank and Safe Act:

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.

In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.

Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: http://mortgage.nationwidelicensingsystem.org/SAFE/Pages/default.aspx

To be considered for this role, you may be required to complete a video interview powered by HireVue. Please allot 15-20 minutes for this step.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Assistant Branch Manager (7404) Mchenry

Mariner Finance

Posted 4 weeks ago

VIEW JOBS 11/10/2019 12:00:00 AM 2020-02-08T00:00 Do you have previous experience working in the consumer finance industry? Are you goal-oriented and have you helped to lead teams in the past? If so, Mariner Finance has an amazing opportunity to join our team as an Assistant Branch Manager in our McHenry, IL branch. Assistant Branch Managers not only lead the way in new business development but, they also help to mentor their team. Become a part of a fast-growing, dynamic company, and join a team that offers an opportunity for accelerated professional growth! If you enjoy interacting with customers and thrive in a results-oriented environment, we would love to hear from you! Responsibilities: * Developing and promoting additional business for the branch through community relations. * Providing service to existing and prospective customers seeking loans. * Originating, reviewing, and approving loan applications. * Assessing approved loans for possible up-selling and denied loans for possible counteroffers. * Reviewing settled loans for completeness and accuracy of documentation. * Placing inside sales calls to increase customer base. * Retaining and maintaining existing accounts as well as developing awareness of other sales/service activities. * Resolving policy related issues with exceptional timeliness and professional courtesy. * In Managers absence, coordinating functions and daily operational issues through communication with Regional Manager. * Performing additional customer service, sales, and administrative responsibilities as necessary based upon on market demand and branch staffing. Qualifications: * Associates Degree, or at least one (1) year of college course work, in a related major required * Recent successful completion of a lending training program or other closely aligned course of study within the past 3 years - May be supplemented by additional college work or lending training programs. * 4 years of related experience in a sales and/or financial services industry - May be supplemented by additional college work or lending training programs. * Military rank of E-4, W1, or O1 and above can be substituted for degree. * Excellent written communication skills to compose professional, error-free correspondence. * Ability to compose correspondence and format various reports utilizing PC and MS Office software. Benefits: As a team member of Mariner Finance you will enjoy a robust benefits package that demonstrates our dedication to employee satisfaction: * Competitive Salary * Medical, Dental, Vision, Life Insurances * 401k Match * Paid Time-Off * Education Reimbursement * Flexible Spending Account Mariner Finance is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, creed, religion, gender identity, sex, marital status, sexual orientation, national origin, physical or mental handicap, covered veteran status, or other status protected by applicable law. Mariner Finance Mchenry IL

Personal Banker - Mchenry, IL - Mchenry Branch Part Time 20 Hours Bilingual Spanish Required

Jpmorgan Chase & Co.