Personal Banker I At Bank Midwest

NBH Bank Grandview , MO 64030

Posted 2 months ago

Common sense is more than just banking, and we believe in finding financial solutions that cater specifically to our client's needs. We are looking for talented associates who understand the complexities of life and will offer simple solutions that best fit the needs of our clients.

If this is what you believe in, then you're definitely right for us. And, we might be the right bank for you.

At our Bank, we believe common sense is more than just banking. We believe in finding financial solutions that cater specifically to our client's needs. We are looking for talented associates who understand the complexities of life and will offer simple solutions that best fit the needs of our clients.

If this is what you believe in, then you're definitely right for us. And, we might be the right bank for you.

As a Personal Banker I, you will provide exceptional customer service, and spend the majority of your time working with clients. You will be responsible for a variety of tasks including developing relationships with business partners and clients, introducing clients to new products and services to maximize sales opportunities, achieving specific sales and service goals, demonstrating a strong knowledge of installment loan options, providing a broad base of financial and credit services, and follow the Customer Privacy and Information Policy & Procedure for communication with clients. Additionally, Personal Bankers are expected to build a great rapport with clients and fellow associates, and treat others with respect and consideration regardless of their status or position. The focus of this job is on achieving accurate and timely results that support established organizational standards. Drive, determination, and taking responsibility for assuring company policies and procedures are correctly followed are necessary qualities for successful job performance.

The job environment is structured and job expectations are well defined, supported by job training and on the job experience. While the pace of the work is faster than average, the timeliness and quality of results is never compromised. An active, positive response to a variety of challenges and time pressures is also required. The nature of the work requires quick decision-making, based on knowledge of pertinent information and an intention to reduce risk factors as much as possible. Careful, critical analysis of new ideas or innovations is important to assure any changes align with and support established practices. Firm decisions that support established policies and procedures need to be implemented in an authoritative manner. The job requires getting things done quickly and handling a variety of activities within a well-defined job scope. Because of the fast pace of the work, it is important that job related knowledge and responsibilities be learned and mastered quickly and thoroughly. It is expected that communication will be factual and authoritative, focused on continual problem solving to overcome any obstacles to achieving high quality, timely results. If the job requires delegation to others, it will be important to provide staff with a positive, supportive environment in which they can learn the tasks and procedures necessary to meet quality standards. The job environment provides recognition and reward for steady broadening of responsibilities based on initiative, proven competence and adherence to well established business practices.

Minimum Requirements:

  • High school diploma or equivalent

  • Must be/become registered and licensed in the Nationwide Mortgage Licensing System and Registry (NMLS) as required by the S.A.F.E. Act.

  • This position requires compliance with all mortgage regulatory requirements and NBH's compliance policies related to these requirements including acceptable background check investigation results. Successful candidates must also meet ongoing regulatory requirements including additional screening and required reporting of certain incidents.

  • Driving may be required with this position. Applicants must have a valid driver's license (may not be learner's, restricted or "to and from work" license) and driving history that meets the Bank's driver standards. This information will be verified in a Motor Vehicle Report.

Desired Qualifications:Ideal candidates for this position should possess some or all of the following qualifications:

  • Associates Degree of higher

  • 6 Mo. Banking/sales experience or relevant job experience

  • Bilingual language skills

  • Effective written, verbal and interpersonal communication skills; demonstrated ability to speak effectively to internal and external clients.

  • Strong attention to detail and ability to complete work accurately.

  • Ability to think logically in order to analyze situations, and make sound decisions.

  • Ability to handle multiple tasks simultaneously.

  • Capacity to work with multiple computer and software systems.

  • Ability to calculate figures and amounts such as cash back and percentages.

Work Environment:

  • Standing for extended periods of time.

  • Must be able to work at a rapid pace for long periods of time (typically no longer than 8 hours).

  • Must be able to push, pull, pull up, bend, lift at the knees and waist, twist body at the waist, raise and hold arms overhead, turn head-neck-shoulders as needed, grasp other items with hands, for either extended periods of time or many times throughout the workday.

  • Must be able to work overtime to the extent necessary.

Thank you for your application!

The Bank is committed to providing qualified applicants and associates reasonable accommodation, when necessary, to enable the individuals to complete the application process and/or perform the essential functions of the job. An applicant and/or associate requiring reasonable accommodation to perform any essential job function, should contact Human Resources.

The Bank's policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. The Bank is proud to be a drug-free workplace.

Selected candidate(s) for hire must complete the following prior to employment: a criminal history report, global screen, drug screen, employment credit report and if applicable, a driving record. Applicants must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

Other details

  • Pay Type Hourly

  • Grandview, MO, USA

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