Permit Technician I/Ii

DEADLINE TO APPLY:  Apply by July 5, 2024 at 11:59pm

THE POSITION:

The City of Hayward is excited to announce its recruitment for two (2) Permit Technicians at either the I or II level.

Monthly Salary:

Permit Technician I

$5,997.33 - $7,108.40

Permit Technician II

$6,597.07 - $7,820.80

Under general supervision, performs a variety of technical, paraprofessional, and customer service-related activities in the city's one-stop Permit Center of the Development Services Division.

Permit Technician I - This is the entry level class in the Permit Technician series. Positions in this class typically have little or no directly related work experience and work under immediate supervision while learning job tasks. The Permit Technician I class is distinguished from the II level by performance of less than the full range of duties assigned to the II level. Incumbents work under immediate supervision while learning job tasks, progressing to general supervision as procedures and processes of assigned are of responsibility are learned.

Permit Technician II - This is the journey level class in the Permit Technician series and is distinguished from the I by having an ICC permit technician certification with prior work experience as a permit technician and the ability to perform the full range of duties assigned with only occasional instruction or assistance as unusual or unique situations arise. Positions in this class are flexibly staffed and are normally filled by advancement from the I level.

You are:

The ideal candidate will possess excellent customer service skills, have a basic knowledge of the building permit process, the ability to communicate effectively both orally and in writing, work well in a team environment, and adhere to task completion within given timelines.

What you will do:

Duties may include, but are not limited to the following:

• Advises contractors, developers, engineers, architects and the public on permit process requirements and permit status.

• Calculates permit fees.

• Reviews simple drawings for processing and/or code compliance.

• Reviews applications for completeness so that the plans can be reviewed for accuracy and compliance with local, state, and Federal regulations and policies.

• Researches permit application status in response to inquiries from staff and the public.

• Updates permit records and files; enters data into automated system.

• Collects and compiles data relating to Permit Center operations as requested.

• Circulates permit submittals to other departments and consultants for review and comments, and records responses.

• Issues permits, as directed, that are in compliance with standardized requirements.

• Prepares and issues receipts, letters, statistical reports and other forms, and schedule inspections as needed. Responds to public inquiries at counter, by phone and in writing.

• Coordinates archiving of records.

• Performs related duties as assigned.

Link to full job description: Permit Technician I; Permit Technician II

CORE COMPETENCIES 

Knowledge of:

• Basic mathematics.

• Basic knowledge of plan check and building permit approval process and procedure.

• Effective public contact techniques in person, on the telephone, and through written communication.

• Manual and automated filing and permit tracking systems and record keeping.

Ability to:

• Work on several tasks at the same time, plan and organize workload, and meet deadlines.

• Read and analyze simple plans and construction drawings.

• Work independently within established policies and procedures.

• Operate a keyboard utilizing word processing, spreadsheet, e-mail and permit tracking software.

• Perform detailed review of permit submittals and responses to insure completeness and conformance to processing requirements.

• Deal tactfully, courteously and effectively with internal and external customers.

JOB RELATED AND ESSENTIAL QUALIFICATIONS You have:

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying.  A typical way to obtain the knowledge and abilities would be:

Permit Technician I

Experience:  Two (2) years of full time clerical experience involving extensive public contact.

Education:  Equivalent to the completion of the twelfth (12th) grade. College course work in building code requirements is highly desirable.

Licenses and Certificates:

None required.  Possession of an International Code Council (ICC) Permit Technician certificate is desirable.

Possession and maintenance of a valid Class C California Driver's License.

Permit Technician II

Experience:  Two (2) years of experience comparable to that of a Permit Technician I for the City of Hayward.

Education:  Equivalent to the completion of the twelfth (12th) grade. College course work in building code requirements is highly desirable.

Licenses and Certificates: 

Possession of an International Code Council (ICC) Permit Technician.

Possession and maintenance of a valid Class C California Driver's License.

OTHER REQUIREMENTS

Essential duties require the following mental and/or physical abilities and work environment: work in a standard office environment and use standard office equipment and current software; to grasp, perform repetitive hand movements and fine coordination to prepare documents and data using a computer keyboard and mouse/trackball; sit for prolonged periods of time; walk, stand, crouch, reach, twist, turn, kneel, bend, squat, stoop and safely lift and move materials weighing up to 35 pounds; converse by telephone, by email, in person, and to small or large groups and be clearly understood; interact with the public and all different levels of City staff in an effective and professional manner. Essential functions must be performed with or without reasonable accommodations.  BENEFITS AND REWARDS:

Depending on employee group, some of these benefits may include:

• Alternative Work Schedule and/or Telecommuting

• Vacation

• 80 hours minimum

• 14 Paid Holidays

• Generous employer contribution for Health, Dental and Vision coverage

• CalPERS Defined Benefit Retirement Plan (2.5% at 55 for Classic CalPERS members | 2.0% at 62 for New CalPERS members | 3.0% at 50 for Classic Safety members | 2.7% at 57 for New Safety Members) - No Social Security participation.

• Life and Disability Insurance and Paid Leave

• Flexible Spending Accounts

• Tuition Reimbursement

• Health and Wellness Reimbursement

• Professional Development Reimbursement

• 457 Deferred Compensation Plan (employee paid)

SELECTION PROCEDURE

Apply - submit a completed City of Hayward job application, International Code Council (ICC) Permit Technician certificate (if applicable), and responses to the Supplemental Questionnaire, which fully describe the nature of their professional experience and qualifications.

Application Review -

A. Minimum qualifications

B. A valid International Code Council (ICC) Permit Technician certificate (if applicable)

C. Multiple Choice Exam

C. Supplemental Questionnaire Review

The rating of the supplemental questions may determine application status and/or rank on the eligible list.   Be sure to scan and attach a copy of your International Code Council (ICC) Permit Technician certificate (if applicable) to your on-line application.  Applications submitted without all required materials will not be considered.

Job Related Testing (examination)*

Multiple Choice Exam

• Week of July 22, 2024

Supplemental Question Review

• Week of August 5, 2024

• Please note, dates are subject to change at the City's discretion.

The examination process will result in a ranked eligible register of candidates for hiring consideration by the department derived from any of the exam processes mentioned above.

Department Interviews

• Actual hire depends on success in the departmental selection process.  Include specific or approximate dates here.

Candidates under final consideration for employment with the City should expect to undergo an employment background/reference check that may include, but is not limited to: employment history verification, medical evaluation, confirmation of educational credentials and degrees, licenses including driver's license, registrations, certificates, and other credentials as part of the appointment process. Some positions, depending on the nature of the work, also require a credit check and a review of Summary Criminal History obtained from the State Department of Justice through Live Scan Fingerprinting.

Applicants will be notified electronically via Government Jobs as to their status in the selection process.  It is the responsibility of the applicant to ensure they can receive email notice from Neogov/Government Jobs and the City of Hayward.

The City of Hayward reserves the right to modify the selection process as necessary to conform to administrative or business necessity.

APPLICATIONS

Candidates are encouraged to apply online at www.hayward-ca.gov under the Current Vacancies tab or at www.GovernmentJobs.com.  Paper applications can be obtained by visiting the Human Resources Department at Hayward City Hall located at 777 B Street, Hayward, CA  94541.  Office hours are Monday through Friday, 8 a.m. to 5 p.m.

Apply prior to the closing time of the job announcement and allow at least one (1) hour to submit your application if you are a new user to the system.  Our on-line application system is provided by Government Jobs. If you have problems while applying online, please contact the Government Jobs Help Desk at  (855) 524-5627.

The City of Hayward is an Equal Opportunity Employer