Permit Clerk I

Job Summary

PERMIT CLERK I: $37,834.29-$55,809.81 (G08)

Bargaining Group: Union Represented (GAME)/Civil Service

FLSA Status: Non-Exempt

Under regular supervision, performs routine to moderately complex clerical work in the preparation, processing, and maintenance of building permits and certificates of occupancy. Provides professional customer service. Performs related work as required.

Essential Functions

• Prepares, issues and files permits for new housing development.

• Prepares, issues and files certificates of occupancy for new housing and commercial development.

• Assists customers in completing necessary permit forms.

• Prepares, types, copies, files and/or transmits various reports, records, memos, and letters of correspondence.

• Answers the telephone; forwards call to appropriate staff person. Greets and assists customers. Provides information as requested concerning department and regulatory procedures.

• Contacts inspectors in the field as necessary to relay inspection information/requests.

• Performs general clerical work as required, including but not limited to maintaining logs and file folders, retrieving and/or researching files upon request, copying and filing documents, entering and updating computer data, processing daily mail, faxing information, etc.

• Operates a variety of equipment such as a computer, typewriter, printer, adding machine, copier, fax machine, telephone, two-way radio, microfiche, etc.

• Interacts and communicates with immediate supervisor, co-workers, other City personnel, developers, contractors, general public.

• Performs related duties and responsibilities as required.

Minimum Qualifications

• High school diploma or GED equivalent and a minimum of 1 year of experience in general clerical or customer service work; or an equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities.

Position Requirements/Qualifications

KNOWLEDGE, SKILLS & ABILITIES:

• Ability to communicate effectively in oral and written form.

• Ability to adapt to an evolving and continually improving environment.

• Ability to respond to supervision, guidance and direction of superiors in a positive, receptive manner and in accordance with stated policies, be appropriately groomed and attired so as to present a professional image in accordance with the organization's mission, goals, and policies; report for work promptly and properly prepared at the time and place required by the assignment or orders; and notifying the appropriate supervisor of intended absences in accordance with stated rules; conform with standards and rules regarding use of accrued time.

• Ability to demonstrate a polite, helpful and courteous manner when engaged in any activity with the general public.

• Ability to operate and care for equipment to manufacturer's specifications and/or within the specified parameters.

• Ability to demonstrate an understanding, consideration, and respect of cultural, religious, and gender differences when interacting with the general public and colleagues.

PHYSICAL DEMANDS:

Requires light physical effort that may include lifting up to 10 pounds. Work is most commonly performed indoors or in an office environment.