Perioperative Support Specialist - Operating Room

JOB SUMMARY

• The Perioperative Support Specialist for the Operating Room, under general supervision by the Director of Surgery, performs a wide range of clinically focused, clerical, support, and administrative duties of a responsible and confidential nature that support the Manager, Director, and Medical Director, and the surgical service line. The position performs duties that support the effective operation of the operating room and the surgical service line, including data analytics, quality of care tracking and reporting, process improvement, budget tracking, processing information, participating in key departmental projects, screening inquiries and requests, and calendar and meeting coordination. The position will also be responsible for performing data abstraction, and working with the employees of the division and will focus on administrative reports that promote process improvement initiatives. All activities will be performed in support of the strategy, vision, and values of Phoebe. Reports include OR Dashboard, Division Dashboard, Strategy Board, Surgeon Strategy Board, Data entry, First Case On time Starts, Turnover, Patient Experience, Monthly Operating review, Monthly Statistics Review, A-3 Projects, Block and OR Utilization tracking , letters and communication to physicians and their offices, Throughput statistics, Regulatory statistics, audit tracking, Powerpoint presentations, materials data, service tickets and follow-up, calendar management, minutes for department meetings and more. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. All activities must comply with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations, as appropriate.

GENERAL REQUIREMENTS

• Adheres to the hospital and departmental attendance and punctuality guidelines

• Performs all job responsibilities in alignment with the core values, mission and vision of the organization

• Performs other duties as required and completes all job functions as per departmental policies and procedures

• Maintains current knowledge in present areas of responsibility (i.e., self education, attends ongoing educational programs)

• Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time.

• Demonstrates competency at all levels in providing care to all patients based on age, sex, weight, and demonstrated needs. For non-clinical areas, has attended training and demonstrates usage of age- specific customer service skills.

WORKING CONDITIONS

• General environment: Works in a well-lighted, air-conditioned area, with moderate noise levels.

• May be exposed to high noise levels and bright lights.

• May be required to change from one task to another of different nature without loss of efficiency or composure.

• Periods of high stress and fluctuating workloads may occur.

• May be scheduled as needed including overtime

EDUCATION REQUIREMENTS

• High School Diploma or GED (Required)
• 2 year / Associate Degree in business science (Preferred)

EXPERIENCE REQUIREMENTS

• 4 years Experience in administrative support position of increasing responsibility (Required)
• 2 years Relevant data entry experience in healthcare related field (Required)
• 2 years Experience in a hospital or managed care setting (Preferred)
• 1 years Experience in chart analysis, chart auditing, or chart abstraction (Preferred)

CERTIFICATIONS AND LICENSURES

• No Certifications are Required or Preferred

GENERAL SKILLS

• Organizational Skills

• Communication Skills

• Interpersonal Skills

• Customer Relations

• Mathematical

• Analytical

• Grammar / Spelling

• Read / Comprehend Written Instructions

• Follow Verbal Instructions

• Basic Computer Skills

• Microsoft Office Suite

• General Clerical Skills

• Typing 60 wpm

• Knowledge of medical terminology

PHYSICAL REQUIREMENTS

• Have near normal vision

• Clarity of vision (both near and far), ability to distinguish colors

• Have good - manual dexterity

• Ability to perform - repetitive tasks/motion

PHYSICAL DEMANDS

• Standing

• Occasionally within shift (1-33%)

• Walking

• Occasionally within shift (1-33%)

• Sitting

• Continuously within shift (67-100%)

• Climbing

• Occasionally within shift (1-33%)

• Bending/Stooping

• Occasionally within shift (1-33%)

• Twist at waist

• Occasionally within shift (1-33%)

• Pushing/Pulling

• Occasionally within shift (1-33%)

• Reaching above shoulder

• Occasionally within shift (1-33%)

• Lift/carry > 50 lbs with assistance

• Occasionally within shift (1-33%)