Perinatal Care Coordinator

The Perinatal Care Coordinator functions as a resource and advocate for pregnant and post partum women. Conducts maternal mental health screenings and systematically reviews screening data, provides appropriate responses for identified needs around social determinants of health, collaborates with all involved teams and partners to ensure that patient and family needs are met. Provides care coordination support for families experiencing difficulties getting needs met; ensures optimal patient coordination, excellent collaboration between teams, with a focus on family experience and outcomes. Minimum Education

Associate's Degree Associate's degree in social work, nursing, education, health sciences or related field is required (Required)

Bachelor's Degree Bachelor's degree in Social Work, Nursing, Education, Health Sciences or a related field is preferred (Preferred)

Minimum Work Experience

2 years Experience in a behavioral health or other health care setting as a member of a multidisciplinary team providing care coordination services to patients. (Required)

1 year Experience working with pregnancy and/or post partum patients, preferably providing care coordination services. (Preferred)

Required Skills/Knowledge

Excellent communication skills required.

Ability to work with diverse patient populations

Ability to provide culturally appropriate trauma informed care and communication

Knowledge of resources available to meet the diverse needs of families in Washington DC

Functional Accountabilities

Professional Practice/Research

• Identifies patients/families appropriate for Care Coordination services in a systematic manner.

• Completes ongoing staff education regarding coordination of care, culturally sensitive care, compassion fatigue, and other relevant topics.

• Participates as part of a multi disciplinary team providing maternal mental health screening and response.

Structural Empowerment

• Follows through on any service needs or requests until complete and satisfactory resolution; updates the team as needed.

• Prioritizes patient needs in the areas

• Supports linkages between patients, the health care system and social services resources.

Exemplary Professional Practice

• Completes documentation of all relevant conversations, meetings, and referrals.

• Notes and, if appropriate, escalates patent concerns or needs to the appropriate person or service.

New Knowledge, Innovations, and Improvements

• Participates in the research related to identifying the best maternal mental health screening and response tools and protocols for optimal patient experience and outcomes.

• Provides regular updates to the program team regarding family support and patient status.

Leadership

• Updates team members as frequently as needed to ensure "one voice" consistent communication to families.

• Acts as a liaison among the DC Mother Baby Wellness Initiative team, medical providers and social service partners

Organizational Accountabilities

Organizational Accountabilities (Staff)

Organizational Commitment/Identification

• Anticipate and responds to customer needs; follows up until needs are met

Teamwork/Communication

• Demonstrate collaborative and respectful behavior

• Partner with all team members to achieve goals

• Receptive to others' ideas and opinions

Performance Improvement/Problem-solving

• Contribute to a positive work environment

• Demonstrate flexibility and willingness to change

• Identify opportunities to improve clinical and administrative processes

• Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility

• Use resources efficiently

• Search for less costly ways of doing things

Safety

• Speak up when team members appear to exhibit unsafe behavior or performance

• Continuously validate and verify information needed for decision making or documentation

• Stop in the face of uncertainty and takes time to resolve the situation

• Demonstrate accurate, clear and timely verbal and written communication

• Actively promote safety for patients, families, visitors and co-workers

• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance