Performance Manager*

DMI Mobile Enterprise Solutions Bethesda , MD 20813

Posted 5 months ago

About DMI

DMI, the world's first end-to-end mobility company, combines all the skills and services necessary to deliver mobile enterprise solutions. Built to reinvent business through mobility, DMI has expertise in mobile strategy, UX, web, and app development, omni-channel commerce, brand and marketing, IoT and big data analytics, and secure device and app management.

The company's unique, integrated approach to mobility has resulted in dramatic growth as well as an expanding client base, which includes hundreds of Fortune 1000 commercial clients and all fifteen U.S. Federal Departments. DMI is headquartered in Bethesda, MD, with satellite offices around the world.

The company was named one of the 2018 Top Workplaces in the Washington, DC area by The Washington Post and received Inc.

Magazine's Hire Power Award as one of the top 100 Private Job Creators in the US. Additional information is available at www.dminc.com and on LinkedIn, Twitter, Facebook, and Instagram.

About the Opportunity

About the Opportunity

The Performance Manager is the single POC for overall Contractor performance and quality assurance as specified in the performance measures and metrics contained in each BPA Order. The Performance Manager is responsible for service support and service delivery adjustments, corrections, and improvements by developing, implementing, and maintaining continual service improvement processes.

The Performance Manager will report Contractor performance on a regularly scheduled basis and provide corrective action plans for any IT service that performs below its established standard. The Performance Manager ensures that customer feedback is collected and utilized to develop customer centric IT solutions, enabling continuous improvement of the customer experience.

Duties and Responsibilities:

  • Provides an independent assessment of how the project's sprocess is being implemented relative to the defined process and recommends methods to optimize the organization's process.

  • May be responsible for all activities involving quality assurance and compliance with applicable regulatory requirements.

Conducts audits and reviews/analyzes data and documentation.

Qualifications

Education and Years of Experience:

The Performance Manager shall have at least a Bachelor's Degree or equivalent from an accredited university in Computer Science, Software Engineering, Business Administration, Management, or another scientific or technical discipline, and shall have at least ten (10) years of relevant experience.

Required Skills/Certifications:

  • PMP certification is required

Physical Requirement(s): No Physical Requirement needed.

Location: Bethesda MD

Working at DMI

DMI is a diverse, prosperous and rewarding place to work. We provide our employees with competitive benefits, educational assistance, and career growth opportunities.

Every employee is valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company.

The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status. DMI is an Equal Opportunity Employer Minority/Female/Veterans/Disability.

  • No Agencies Please



Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.



upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Competencies And Performance Support Senior

Leidos

Posted 4 days ago

VIEW JOBS 1/12/2019 12:00:00 AM 2019-04-12T00:00 Job Description: JOB SUMMARY: The Intelligence and Homeland Security Group of Leidos is seeking a Senior- Competencies and Performance Support Officer to support an Intelligence Community (IC) program in Northern Virginia. An Active TS/SCI with polygraph security clearance is required in order to be considered for this position. The candidate will support Government staff in developing a broad range of written products in support of senior leadership and USG policymakers. PRIMARY RESPONSIBILITIES: Recommend improvements to and develop content for an IC-wide Competency Library for use throughout the lifecycle of human capital/talent management. This includes development of specialized competency models as well as periodic re-evaluation of competencies. Design and develop community resources (e.g., standards, training materials, etc.) for integrating the competencies into performance management, leadership development, training, career development, succession management, and workforce planning programs. Use focus groups, industry best practices, and implementation recommendations to fully operationalize competency library across the IC and conduct evaluations of existing or proposed human capital programs. Monitor, review and revise IC-wide performance management activities including applicable IC directives. Coordinate and facilitate communities of practice and working group meetings, to include meeting logistics, agenda and content development and presenter coordination, day-of execution and facilitation, documentation and distribution of meeting minutes and presentations. Present or coordinate presentations on relevant topics as directed by IC CHCO (Chief Human Capital Office). EDUCATION & EXPERIENCE: Requires a BA degree and 8 - 12 years of prior relevant experience or Masters with 6 - 10 years of prior relevant experience. BASIC QUALIFICATIONS: Active TS/SCI with polygraph Demonstrated expertise in industrial organizational (IO) psychology, competency development, and performance management. Demonstrated senior level knowledge of the IC elements, understanding of the intelligence cycle, and familiarity with human capital disciplines. Demonstrated expertise in competency development, career development, and performance management and competency-based expertise as it applies across the entire spectrum of human capital life-cycle activities. Demonstrated professional resources (SHAM, Gartner, etc.) and knowledge of related efforts in the IC elements, federal government, and in the Psychology professional community. Bachelor's degree from an accredited institution with 10 years' experience in IO Psychology or an advanced degree from an accredited institution with 8 years' work experience in IO Psychology. Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world's toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company's 31,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $10.17 billion for the fiscal year ended December 29, 2017. (NYSE: LDOS) All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos Bethesda MD

Performance Manager*

DMI Mobile Enterprise Solutions