Performance Management - Fixed Ops - Virtual

CDK Global Atlantic City , NJ 08401

Posted 7 months ago

Accelerate Your Career

Drive global technology

With more than $2 billion in revenues, CDK Global is a leading global provider of integrated information technology and digital marketing solutions to the automotive retail and adjacent industries. Focused on enabling end-to-end automotive commerce, CDK provides solutions to dealers in more than 100 countries around the world, serving approximately 28,000 retail locations and most automotive manufacturers. CDK Global solutions automate and integrate critical processes from pre-sale targeted advertising to the sale, financing, insurance, parts supply, repair and maintenance of vehicles, with an increasing focus on utilizing data analytics and predictive intelligence.

We're large enough to make a difference but small enough for your voice to be heard. This means that we are an organization where every person matters. You can make an impact on the success of our business and that of our customers regardless of what career you decide to pursue.

From data scientists to sales and client service experts, we're hiring to support your growth and ours - Green light your career.

CDK Global is hiring full-time Performance Management Consultants!

If you possess prior experience working in a dealership with a focus on fixed operations, we want to hear from you!

Position Overview:

Create business relationships with dealer principals, general managers, and all levels of dealership management through virtual client site visits. Demonstrate and review CDK Accounting services and capabilities, DMS utilization and product functionality according to structured agenda.

Maintain an ongoing business relationship with clients to expand on future opportunities. Follow established consulting model and program.

Essential Duties & Responsibilities:

. Schedule client visits or virtual sessions with assigned clients.

. Analyze application utilization reports and review with client.

. Promote additional CDK products and services with clients.

. Partner and communicate with Sales on all client activities.

. Sustain relationships with client base through regular follow-up and expected site visit or virtual session frequency.

. Coordinate resolution of any outstanding technical CDK Product issues with Support or other appropriate sources.

. Complete accurate agendas and reports within the required timeframes.

. Manage client records in Salesforce.

. Adhere to all Travel and Expense policies, submission of weekly expense reports, eTime sign-off deadlines, mandated training, and other policy requirements.

. Lead and provide direction to other Performance Management Consultants and assist manager in achieving project results.


. 3-4 years of dealership experience required

. 2+ years of hands-on experience using CDK products

. Strong fixed operations experience

. CDK DMS and layered application Subject Matter Expert (SME) for best practices and key metrics that support one complete dealership workflow (sales, parts, service, and accounting).

. Relationship and collaboration skills required to engage senior level dealership associates.

CDK Global knows you have passions outside of work. You have family, friends, sporting events, and lots of things going on.

That's why we offer a comprehensive benefits package to not only take care of you but your family as well. All of our benefits are effective the first day of employment including 401K matching, paid time off to re-energize, donate your time to volunteer in your community, and tuition reimbursement to name a few.

At CDK, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Supv Slot Performance

Caesars Entertainment Corporation

Posted 3 weeks ago

VIEW JOBS 2/4/2020 12:00:00 AM 2020-05-04T00:00 Assists in the development, implementation and review of the slot product and process, ensuring integrity and product reliability. Oversees repairs, modifications and preventative maintenance on all associate slot and cage equipment. Coordinates slot movements, modifications, upgrades and installations with vendors, regulatory agencies and support areas. Supervises the repair and maintenance of slot machines and bill changers in accordance with N.J.A.C. 19:45-1.1(a)(v). Directs investigation of customer concerns regarding slot machines, which are beyond the scope of slot service personnel. Investigates all CCC/DGE inquiries to ensure compliance. Monitors customer satisfaction of slot product and makes recommendation for change. Initiates and facilitates department projects ensuring timely completion. Knowledge of New Jersey Casino Control Commission regulations pertaining to Slots. Expertise in the repair of slot machines and equipment. Strong technical background a plus.. Strong supervisory, leadership and communication skills. Demonstrated interpersonal and problem resolution skills. Strong mechanical aptitude a plus. Must be able to obtain a NJ Casino Employee License. Caesars Entertainment Corporation Atlantic City NJ

Performance Management - Fixed Ops - Virtual

CDK Global