POSITION SUMMARY: The Performance Improvement Specialist is responsible for directing and coordinating quality improvement activities and projects across the organization to create a culture of continuous process improvement.
This position will assist with strategic planning to align organizational goals with improvement initiatives and organization need. Participate in and/or lead performance improvement projects and act as primary performance improvement resource using methodologies and tools (PDCA, Lean, Six Sigma, etc.) in order to achieve desired project goals and outcomes. Contribute to the development of best practices and optimization of resources and tools within projects and across performance improvement efforts.
B KNOWLEDGE/EXPERIENCE: Promotes the facility mission, vision and values by effectively communicating them to others.
Considers mission, vision and values in developing services, standards and practices Participates in performance improvement project efforts by providing a range of roles as required by the projects plan Provides subject matter expertise to the development of training material needed to facilitate process improvement efforts Demonstrates ability to logically and independently plan, organize, complete work, take initiative and possess well developed inter-personal skills Develops data collection structure, method, plan and format to insure meaningful data is being collected, analyzed and displayed graphically in order to facilitate process improvement Supports organizational quality efforts Supports organization in meeting regulatory body requirements through process improvement (E.g.
The Joint Commission, CMS, State Department of Health, etc.) Assists in the education of staff in data collection, data analysis and performance improvement concepts and tools Facilitate RCAs and FMEAs as needed Maintains knowledge of organizational and Quality Management policies and procedures Performs other duties as necessary Working knowledge of quality improvement principles and methodologies utilized in health care. Knowledge of the Joint Commission and its processes and standards. An affirming style of leadership in working with others.
Creates reporting documents for departments to use for tracking compliance activities, trends and patterns, and identifying opportunities for improvement. Provides education on data analysis and utilization of information to clinical compliance and Joint Commission teams. Attends and may facilitate department compliance meetings, providing input regarding problem identification and resolution, continuous quality improvement (CQI), and other patient care and accreditation activities.
As requested, prepares reports for, and recommends research topics to, the Quality Improvement Committee. Develops record keeping and reporting functions and maintains appropriate files. Develops effective data collection and evaluation tools to identify opportunities to improve patient care Assists with the establishment of tools to collect and organize data used in monitoring and continually assess the success of problem resolution activities.
POSITION EDUCATION/QUALIFICATIONS: Required Bachelors Degree in Healthcare Administration, Business Administration, or related field preferred Masters Degree in MHA, MBA, or related field preferred 3-5 years experience in Performance Improvement methodologies including but not limited to PDCA, Six Sigma, Lean Preferred Certified Professional in Healthcare Quality, Lean Certification, Certified Six Sigma Green Belt, Certified Six Sigma Black Belt Knowledge of performance improvement tools and techniques Proficient in Microsoft Office Good written and verbal communication skills required.
Ability to establish working relationships with members in all areas of the health system Must have strong organization skills and be able to work independently. Ability to read, write and speak English
Doctor's Hospital At Renaissance