Children's National Medical Center Washington , DC 20319
Posted 2 weeks ago
Leads, conducts and/or facilitates multidisciplinary improvement activities to ensure the highest quality patient care outcomes for Children's National Health System. Serves as a role model and expert in the use of the Model for Improvement, Lean, and change theory . Acts as a catalyst for the development of innovative solutions to health care problems. Supports activities related to creating a quality culture, ensuring regulatory compliance and strengthening pediatric improvement science.
The Radiology Department needs Performance Improvement Consultant to lead quality assurance, safety event follow-up, continuous performance improvement projects, regulatory preparedness, educating technologists, RNs, and radiologists on QAPI methods, supporting faculty with QA efforts. Requires excellent presentation skills.
Minimum Education
Bachelor's Degree health related field (Required)
Master's Degree (Preferred)
Minimum Work Experience
2 years Quality improvement experience in a hospital setting and three years clinical experience or clinical exposure. (Required)
Required Skills/Knowledge
Must have knowledge of and the ability to apply quality management/continuous quality improvement concepts to health care issues. Must be proficient in Model for Improvement and Lean or demonstrate the ability to quickly acquire Lean skills.
Must be detail oriented, analytic, able to facilitate multidisciplinary improvement teams and negotiate conflict.
Must be proficient in MS Office Suite; possess excellent interpersonal skills and excellent oral and written communication skills
Functional Accountabilities
Improvement Science:
Provides consultation, team facilitation and leadership to clinical, medical, administrative and interdisciplinary teams regarding
performance improvement (PI) methodologies; assisting teams in executing change, achieving desired outcomes, and sustaining then
spreading effective change and redesign.
Educates multidisciplinary teams in Lean methodologies then coaches teams to achieve desired outcomes.
Establishes and maintains collaborative working relationships and effective communication to facilitate improvements, fostering
collaboration, partnership, innovation, customer service, and effective teamwork.
Education
Uses data to determine educational needs and program content then develops education plans to close identified knowledge and performance gaps.
Educates departments, teams and staff on PI and quality , including organizational PI methodology and Lean techniques using adult learning theories.
Quality Data Management
Assists teams in collecting, aggregating then analyzing data, and developing realistic improvement plans.
Collaborating with team members, develops metrics, data tools, and effective reports to facilitate decision-making and spur improvement.
Organizational Accountabilities
Organizational Commitment/Identification
Partner in the mission and upholds the core principles of the organization
Committed to diversity and recognizes value of cultural ethnic differences
Demonstrate personal and professional integrity
Maintain confidentiality at all times
Customer Service
Teamwork/Communication
Demonstrate collaborative and respectful behavior
Partner with all team members to achieve goals
Receptive to others' ideas and opinion
Performance Improvement/Problem-solving
Contribute to a positive work environment
Demonstrate flexibility and willingness to change
Identify opportunities to improve clinical and administrative processes
Make appropriate decisions, using sound judgment
Cost Management/Financial Responsibility
Use resources efficiently
Search for less costly ways of doing things
Safety
Speak up when team members appear to exhibit unsafe behavior or performance
Continuously validate and verify information needed for decision making or documentation
Stop in the face of uncertainty and takes time to resolve the situation
Demonstrate accurate, clear and timely verbal and written communication
Actively promote safety for patients, families, visitors and co-workers
Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
Children's National Medical Center