Performance Assurance Professional - II

Posting Title

Performance Assurance Professional - II

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Location

CO - Golden

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Position Type

Regular

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Hours Per Week

40

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Working at NREL

The National Renewable Energy Laboratory (NREL), located at the foothills of the Rocky Mountains in Golden, Colorado is the nation's primary laboratory for research and development of renewable energy and energy efficiency technologies.

From day one at NREL, you'll connect with coworkers driven by the same mission to save the planet. By joining an organization that values a supportive, inclusive, and flexible work environment, you'll have the opportunity to engage through our ten employee resource groups, numerous employee-driven clubs, and learning and professional development classes.

NREL supports inclusive, diverse, and unbiased hiring practices that promote creativity and innovation. By collaborating with organizations that focus on diverse talent pools, reaching out to underrepresented demographics, and providing an inclusive application and interview process, our Talent Acquisition team aims to hear all voices equally. We strive to attract a highly diverse workforce and create a culture where every employee feels welcomed and respected and they can be their authentic selves.

Our planet needs us! Learn about NREL's critical objectives, and see how NREL is focused on saving the planet.

Note: Research suggests that potential job seekers may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage anyone who is interested in this opportunity to apply. We seek dedicated people who believe they have the skills and ambition to succeed at NREL to apply for this role.

Job Description

The National Renewable Energy Laboratory (NREL), located in Golden, Colorado, is looking for a process improvement specialist who will assist the Continuous Improvement Program lead in administering and maturing the program as well as in leading process improvement projects across the laboratory. Specific job duties include:

• Coordinate with the Performance Assurance Team and stakeholders across the laboratory to identify process improvement opportunities to improve quality, cost, and more efficient delivery of business operations across diverse laboratory business functions.

• Contributes to the planning, designing, and implementation of process and system improvement projects using Lean, Six Sigma, change management, and other methodologies as appropriate.

• Assisting with process improvement teams, helps establish tactical approach for assignments and projects both in person and via online/virtual methodologies, and employ hybrid collaboration skills to work with onsite and remote personnel simultaneously.

• Conduct or assist with data mining across multiple data sources to identify process pain points and inefficiencies and use the data to construct a reasonable solution for improvements.

• Support activities that increase the overall proficiency of the laboratory in realizing continuous improvement, including mentoring and training personnel in process improvement methodologies.

This position requires inquisitiveness, adaptability, perseverance, and initiative, the ability to design flexible and innovative approaches to develop better ways to work, and the capability to use all the tools in the box rather than sticking rigidly to one preferred methodology for process improvements. NREL is not a "widget factory" and strict adherence to Lean or Six Sigma methodology may not work in this environment, although familiarity with those principles is desired. The successful candidate will relish hunting down the data necessary to inform business process improvements and designing new measures and metrics as needed to provide insightful information about process effectiveness for our program managers. We need someone who can persist in making incremental, iterative improvements as well as create large changes. This individual will need to be creative and motivated to meet the customer where they work - in unique world-class laboratories and one-of-a-kind facilities. Strong collaboration focus is necessary along with great communication skills, as this individual will work across all organizations, all functions, and all levels and will be writing reports and presentations in collaboration with other team members.

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Basic Qualifications

Relevant Bachelor's Degree and 2 or more years of experience or equivalent relevant education/experience. Or, relevant Master's Degree or equivalent relevant education/experience. General knowledge and application of technical standards, principles, theories and techniques. Frequent application of industry concepts and principles. General knowledge of laws, regulations, principles, procedures and practices related to specific field. Skilled in problem solving, written and verbal communication. Ability to use various computer software programs.

• Must meet educational requirements prior to employment start date.

Additional Required Qualifications

• Ability to work independently while performing established processes in an accurate and consistent manner.

• Excellent computer and data entry skills using Microsoft 365 Office Suite products, and use of collaboration platforms

• Strong data analysis skills and proficiency in statistical analysis, including use of statistical analysis software.

• Demonstrated ability to use workflow or process mapping software.

• Experience in facilitating meetings.

Preferred Qualifications

• Working knowledge of Lean Six Sigma principles and methodologies

• Working knowledge of SharePoint and Teams preferred.

• Familiarity with organizational change management principles and models

• Certification in a quality assurance field such as CQIA, PMI

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Job Application Submission Window

The anticipated closing window for application submission is up to 30 days and may be extended as needed.

Annual Salary Range (based on full-time 40 hours per week)

Job Profile: Professional II / Annual Salary Range: $73,200 - $120,800

NREL takes into consideration a candidate's education, training, and experience, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the Colorado Equal Pay for Equal Work Act, a potential new employee's salary history will not be used in compensation decisions.

Benefits Summary

Benefits include medical, dental, and vision insurance; short*- and long-term disability insurance; pension benefits*; 403(b) Employee Savings Plan with employer match*; life and accidental death and dismemberment (AD&D) insurance; personal time off (PTO) and sick leave; paid holidays; and tuition reimbursement*. NREL employees may be eligible for, but are not guaranteed, performance-, merit-, and achievement- based awards that include a monetary component. Some positions may be eligible for relocation expense reimbursement. Limited-term positions are not eligible for long-term disability or tuition reimbursement.

• Based on eligibility rules

Drug Free Workplace

NREL is committed to maintaining a drug-free workplace in accordance with the federal Drug-Free Workplace Act and complies with federal laws prohibiting the possession and use of illegal drugs. Under federal law, marijuana remains an illegal drug.

If you are offered employment at NREL, you must pass a pre-employment drug test prior to commencing employment. Unless prohibited by state or local law, the pre-employment drug test will include marijuana. If you test positive on the pre-employment drug test, your offer of employment may be withdrawn.

Submission Guidelines

Please note that in order to be considered an applicant for any position at NREL you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.

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EEO Policy

NREL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard basis of age (40 and over), color, disability, gender identity, genetic information, marital status, domestic partner status, military or veteran status, national origin/ancestry, race, religion, creed, sex (including pregnancy, childbirth, breastfeeding), sexual orientation, and any other applicable status protected by federal, state, or local laws.

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