Assist practitioners in the preparation and treatment of patients under the supervision of a licensed physician.
Areas of Responsibility: Become proficient in all areas of responsibility, including but not limited to:
After orientation will independently function in one of the MA roles.
Build relationships with patients, staff and providers to ensure excellent customer service.
Communicate with providers, other staff, and patients to promote optimum clinic flow.
Learn and follow Petaluma Health Center (PHC) policies, procedures, and methods pertaining to the job.
Room patients, take and document vital signs including height, weight, BMI. Temperature, respirations, and blood pressure.
Collect and document patient history.
Perform routine screening procedures such as hearing and vision test and document findings.
Perform various medical assistant procedures, including but not limited to; fingersticks for hemoglobin checks, ear washes, nebulizer treatments, urine dipsticks, specimen collection for throat and/or urine cultures, wound cleaning, and Purified Proteain Derivatives (PPD) placement, International Normalized Ratio (INR), glucose, Human Choriocic Gonadotripin (HCG), Hemoglobin A1C.
Administer immunizations, document in EMR.
Ensure that all logs, forms, records, and charts are complete, thorough, and accurate.
Documents freezer and refrigerator temperature.
Prepare treatment rooms, equipment and supplies in a timely manner to ensure optimum flow.
Provide patient education and follow-up care instructions.
Perform panel management and non-visit tasks as assigned by provider or RN.
Practice standard safety precautions, to ensure safety to self, other staff, and patients including handling of contained waste and sharps, and cleaning the Ultrasound machine and Electrocardiogram (EKG) machine.
Recommend improvement in processes and practices through the proper channels.
Take an accurate message and respond in a timely manner.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. General outpatient clinic environment; however the work environments vary among the various clinics. The noise level in the work environment is usually moderate.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit ergonomically correctly; use hands to finger, handle or feel, ability to talk and/or hear. The employee is required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 5 - 15 pounds and occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus. Repetitive motion with word processing and data entry. Heavy phone use.
Experience and Skills:
Other Skills and Abilities:
Use electronic medical record for documentation of above procedures. Sensitivity to the needs and the situations of a multi-cultural populations from a variety of income levels.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Satisfactory completion of an accredited medical assistant program in California or documented equivalent training on a physician's office (at minimum, training must conform to the state's program of California Medical Assistant Regulations BPC 1366.1-1366.4).
0-2 yrs experience.
Eligible for certification or is entry level with certification in place.
Licenses and Certifications:
Medical Assistant Certification/Eligible.
Venipuncture and injection certifications and or competency.
Ability to communicate effectively in English and Spanish with children and adults in person, on the telephone, and in writing.
Ability to effectively present information and respond to questions and request from patients, co-workers, and others as necessary.
Ability to add, subtract, multiply, divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to recognize problems, collect data, and establish facts.
Microsoft Office, Outlook, Word, and Excel.
Use of a web browser.
Electronic Medical Records.
Petaluma Health Center