Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

People Services Specialist

Expired Job

Sage North America Reading , PA 19601

Posted 2 months ago

Sage is a global company with a local heart. The market leader for cloud-based accounting, financials, enterprise management, people, and payroll software, we empower the worlds business heroesfrom single-person startups to large enterprises. Our people are passionate and positive. We inspire our colleagues to serve business builders everywhere and champion their success. As a FTSE 100 company with 14,000 colleagues across 24 countries, we do business the right way, while giving back to our local communities through the Sage Foundation. Be Sage, build on.

EOE AA/M/F/Vet/Disability
Sage Software is an Equal Opportunity Employer. We comply with the laws set forth in the Equal Employment Opportunity in The Law poster:

Sage is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment and need special assistance or an accommodation to use our website to apply for a position, please contact us at We evaluate requests for reasonable accommodation on a case-by-case basis.* Respond and/or process colleague and manager inquiries and requests on basic to medium complexity transactions regarding People policies, and procedures and programs; personnel changes into our systems e.g. new hire related data, colleague transfers, promotions, salary increase changes, status changes, address changes, terminations, benefits, etc. in writing or via telephone, as appropriate using the agreed upon knowledge articles and processes

  • Coach colleagues and line managers through queries via self-service, redirection to appropriate sources of information or through available policies and tip-sheets

  • Determine which queries require specialist support and escalate complex enquiries to appropriate parties and keep informed of multiple policies and legacy terms and agreements to ensure advice and administration is appropriately actioned

  • Support People colleagues regarding the processing of People policies, procedures and programs; partner with other People colleagues to resolve issues for where additional information is required.

  • Handle People administrative data e.g. group benefit plans including medical, dental, vision, compliance PTO, tuition approvals and reimbursements, etc.

  • Provide administrative support for People Services transactions and services including for example: payroll data collection, colleague relations, absence and exits, resourcing, offer letter, payroll letters, employee references etc.

  • Use People Services technology to track colleague cases and resolutions and file relevant data and files appropriately

  • Work with Team Leader to create and update knowledge articles and/or processes on as needed and quarterly basis.

  • Provide feedback and information to Team Leaders regarding any People related issues such as observed patterns and trends that may be symptomatic of a transactional inefficiency or colleague relations issue

  • Document colleagues request in case management application; continuously improve information and processes to ensure the proper level of service.

  • Deliver expected service levels and business performance goals

  • Consistently support compliance and maintain the privacy and confidentiality of information in accordance with polices, procedure and law.* HR related experience with experience working in a Shared Service Centre

  • Demonstrated experience delivering exceptional customer/colleague service; sometimes under tight timeframes

  • Ability to perform a range of routine HR administration duties through experience in generic administration activity e.g. data processing, record management, minute taking etc. Strong verbal and written communication skills

  • Good organisation and problem-solving skills

  • Ability to accurately enter and manage sensitive data and confidential matters

  • Ability to deal with difficult conversations and interactions with colleagues Fluent in English

  • Experience with basic Microsoft Office functionality (e.g., Word, Excel, Outlook)

  • Bachelors degree or equivalent experience preferred

  • 5+ years of relevant experience

  • Knowledge of general HR processes and practices and ability to interpret them towards a case

  • Knowledge of HRIS and case management systems

  • Knowledge of country/local regulatory requirements

  • Knowledge of colleague relations issues

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Dish Washer Nutrition Services

Penn State Milton S. Hershey Medical Center

Posted 4 days ago

VIEW JOBS 11/11/2018 12:00:00 AM 2019-02-09T00:00 Penn State Health St. Joseph Regional Health Network Location: US:PA:Reading Work Type: Full Time FTE: 1.0 Shift: Varied Hours: Days/Evenings/Weekends JOB SUMMARY: Assists with cleaning duties required in the Food and Nutrition Services Department to maintain kitchen work areas, food service equipment, service ware and utensils in a clean, sanitary and orderly condition. This position is to maintain a high level of sanitation and safety in accordance with regulatory agencies. ESSENTIAL DUTIES: * Organizes and plans daily activities using the task analysis as a guide. Anticipates and works ahead as necessary to accommodate the needs of the upcoming shift. * Communicates with co-workers, Coordinator, Manager, Director and others as necessary regarding the work of the department. Keeps up with department communications via Lifeline, bulletin board, meetings, meeting minutes, etc. * Maintains equipment and work area as necessary throughout the day. Completes daily and special cleaning needs as assigned. Adheres to good sanitation and safety practices. Reports any maintenance repairs or unsafe conditions to management. Completes any other maintenance and/or upkeep duties as assigned on the task analysis. Checks water temperatures and chemicals as necessary. * Washes, rinses, sanitizes and stores dishes and equipment normally found in an industrial cafeteria/kitchen. * Segregate and remove trash and garbage to designated disposal area. * Requisitions and stocks supplies. * Operates equipment normally found in an institutional cafeteria/kitchen. * Maintains confidentiality in employee/patient/customer related issues. EDUCATION: * High School Diploma or GED required EXPERIENCE: * None required. LICENSURE/CERTIFICATION: * None ADDITTIONAL RESPONSIBILITIES: * Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times * Adheres to and exhibits our core values: Reverence: Having a profound spirit of awe and respect for all creation, shaping relationships to self, to one another and to God and acknowledging that we hold in trust all that has been given to us. Integrity: Moral wholeness, soundness, uprightness, honesty and sincerity as a basis of trustworthiness. Compassion: Feeling with others, being one with others in their sorrows and joys, rooted in the sense of solidarity as members of the human community. Excellence: Outstanding achievement, merit, virtue; continually surpassing standards to achieve/maintain quality. * Maintains confidentiality and protects sensitive data at all times * Adheres to organizational and department specific safety standards and guidelines * Works collaboratively and supports efforts of team members * Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities. Penn State Health is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 8:30 AM and 4:30 PM, Eastern Standard Time, Monday - Friday, email or download our Accommodation Instructions for Job Applicants PDF for more detailed steps for assistance. Penn State Milton S. Hershey Medical Center Reading PA

People Services Specialist

Expired Job

Sage North America