People Relations Assistant

Position Title: People Relations Assistant

Employee Classification: HR Specialist,Assc

College/Division: Administration and Finance

Department: 510100-OFFICE OF PEOPLE RELATIONS

Internal or External Search: External - Open to all applicants

Location: Las Cruces

Offsite Location (if applicable):

Target Hourly/Salary Rate: $17.85

Appointment Full-time Equivalency: 1.0

Exempt or Non-Exempt: Non-Exempt

Summary: As a member of the Office of People Relations Team you will use your communication skills to help build and foster relationship, your problem-solving skills to identify and provide solutions, your emotional intelligence to help handle sensitive matters, and your analytical skills to gather, assess and analyze information.

Classification Summary:

Entry level professional responsible for the administration of employee programs, including those for professional and management positions in a specialized area of Human Resources Services. Activities may include research and drafting of policies for review and approval, providing consultation, and performing analyses.

Classification Standard Duties:

Within the area of Human Resources Services, reviews university human resources policies and procedures; determines actions to be taken and advises department heads, employees and the public on what actions must be taken; may also function in an informational role in areas where specific advice is not needed. Assists with the revision of training programs; prepares and presents a variety of training workshops and seminars.

Performs routine data input into a computerized human resources information system to establish and update applicant and employee records and benefits information. Prepares and edits correspondence and forms. Prepares reports, graphs, charts and statistics in support of human resource operations and studies.

Required Education, Experience, Certification/License, Equivalency

Required Education:Bachelor's degree in a related field.; Required Experience:No previous work experience required.; Equivalency:Any equivalent combination of education, training and/or experience as approved by Human Resource Services.; Required Certification/License:

Knowledge, Skills and Abilities

KNOWLEDGE:Knowledge of principles, practices and standards of human resource administration in assigned area. Knowledge of state and federal regulations in assigned area.; SKILLS:Skill in problem analysis and resolution.; ABILITIES:Ability to effectively communicate with others.

Job Duties and Responsibilities

Provides customer service as the first point of contact. Performs the daily administrative duties within the OPR office.

Maintains case files, various databases and supporting materials, including retention/ disposition. Processes all Personnel Action Forms for the OPR office; discipline, employee relations, labor relations. Prepares and edits correspondence and forms for OPR.

Prepares reports and metrics in support of human resources operations. Responsible for administrative functions in the absence of the executive admin for Human Resource Services. Performs OPR case intake, scheduling and recording of hearings, investigation interviews, labor management committee meetings.

Manages the Exit Interview/Questionnaire process, case trend analysis and records requests. Responsible for OPR website maintenance and content update. Under the direction of the supervisor, provides guidance on NMSU policy and union contract policies/procedures.

Assists with research, revision and delivery of training programs. Provides information and answers inquiries regarding OPR functions including Performance Management, Conflict of Interest, Grievances/Appeals, Progressive Discipline, Unemployment, Complaints, Investigations, and Union Relations.

Preferred Qualifications

Skill in form development, desktop publishing and web editing.

Special Requirements of the Position

This position is on-site with no remote work opportunities.

Department Contact: Donna Ottaviano, 646-2449, dottavia@nmsu.edu

Contingent Upon Funding: Not Applicable

Bargaining Unit Eligibility: This is NOT a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).

Standard Work Schedule: Standard (M-F, 8-5)

If Not a Standard Work Schedule:

Working Conditions and Physical Effort

Environment: Work is normally performed in a typical interior/office work environment.

Physical Effort: No or very limited physical effort required.

Lifting Requirements: Requires handling of average-weight objects up to 10 pounds or some standing or walking.

Risk: No or very limited exposure to physical risk.

Recruitment Summary

We are New Mexico's land-grant institution and a comprehensive research university dedicated to teaching, research public service and outreach at all levels. NMSU is a welcoming community of talented faculty, staff and students who are working together to make a difference.

We are a NASA Space Grant College, a Hispanic-serving institution (HSI), a minority-serving institution (MSI) and home to the first Honors College in New Mexico. We offer an accessible education that shapes bright futures.

NMSU provides learning opportunities to a diverse population of students and community members at four campuses, Cooperative Extension offices located in each of New Mexico's 33 counties, 12 research and science centers, and through distance education.

NMSU Main Campus

Located in Las Cruces, NM, New Mexico State University's 900-acre main campus is located at the crossroads of I-10 and I-25 in the Southwestern United States. As a thriving center of higher education, deeply rooted in the regional tradition, its role as a comprehensive university is recognized throughout the state.

Doña Ana Community College

Founded in 1973 in collaboration with local school districts to support occupational education, DACC is now a leading community college that provides transformative educational opportunities that meet the workforce needs of Doña Ana County. With a focus on access, innovation and excellence, DACC offers over ninety degrees and certificates, adult education, specialized workforce training, and small business assistance.

Alamogordo Campus

Established in 1958 to serve the needs of the airmen and families stationed at Holloman Air Force Base located only 10 miles west of Alamogordo, NMSUA is a community college with a long history of excellence that is supported by a caring community of hard-working students and dedicated faculty and staff. The campus is situated "on the hill" above Alamogordo and provides inspiring views of the city and the Tularosa Basin, offering the perfect venue for creative and motivated learning.

Grants Campus

NMSU Grants was established as a branch of New Mexico State University in 1968 through the cooperative efforts of New Mexico State University and Grants Municipal Schools. As a two-year branch community college, NMSU Grants serves the local communities in Cibola and McKinley counties, including the Pueblos of Acoma, Laguna, and Zuni, as well as Tohajiilee, San Mateo, San Rafael, Cubero, the City of Grants, and the Village of Milan.

Special Instructions to Applicants

The electronic application is the official document that will be used to qualify applicants. Paper/email documents will not be accepted. Required documents must be attached to this application.

EEO Statement

NMSU is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. Women, minorities, people with disabilities, and veterans are strongly encouraged to apply. NMSU is an equal opportunity and affirmative action employer.