People Operations Manager

Misfits Market Delanco , NJ 08075

Posted 2 months ago

Misfits Market is a mission-driven company offering a more sustainable alternative to the traditional grocery store model. We're a high-growth startup hyper-focused on making fresh, organic food more affordable for more people. Since 2018, we've rescued more than 80 million pounds of food and made it accessible to millions of subscribers across the country. Fixing a broken food system isn't easy. It requires passionate and motivated problem-solvers ready to chart the course towards a future where food waste and exorbitant food costs don't exist.

As a self-starter with an "owner" mentality, the Site People Operations Manager will lead the Site HR team and serve as the business primary partner to management for Human Capital issues. This position will support our daytime operations.

You will:

  • Maintain Strong HR technical knowledge in legal compliance including state, local, and federal laws, benefits, unemployment, and recruitment. Strong skills in positive associate engagement. Creativity in planning and executing associate activities

  • Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance

  • Manage and resolve complex employee relations issues. Conducts effective, thorough and objective investigations

  • Create a collaborative team environment

  • Walk the production floor daily to assess morale and connect with associates

  • Exhibit strong internal customer service orientation; associate advocate

  • Partner and provide day-to-day guidance to line management (coaching, counseling, career development, disciplinary actions)

  • Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention

  • Manage site-wide communication related to Human Capital needs and changes as needed (updates / alerts sent out via email)

  • Draft new policy creation and follows through on its implementation

  • Partner and plan FC training in conjunction with L&D and other leaders on site

  • Prepare and maintain appropriate metrics, KPIs on Human Capital issues; report results and trends to leaders

  • Partner with Talent Acquisition on staffing needs

  • Manage the Talent Development process

  • Manage the Talent Management process.

  • Other duties as assigned.

  • Conducts STAY interviews and works with area leaders to develop area action plans

You are:

  • BS in HR or related field

  • PHR / SPHR or SHRM certification

  • Previous leadership experience with progressive growth in the HR disciplines

  • Demonstrated experience resolving complex employee relations issues

  • Bi-lingual (English / Spanish)

  • Working knowledge of multiple human resource disciplines, including employee relations, performance management, and federal and state respective employment laws

  • Demonstrated ability to design and follow through on the execution of policy, program or practice

  • Adept at using MS Office suite; ability to operate HRIS and timekeeping software as required.

  • Ability to thrive in ambiguous environment; Previous experience in fulfilment center environment.

  • Excellent relationship building skills

  • Excellent interpersonal communication skills and ability to de-escalate issues

Benefits:

  • Unlimited PTO

  • Flexible work location with remote availability

  • Free Misfits Market subscription

  • Multiple health, dental, and vision plan options

  • Life Insurance

  • 401k plan

  • Commuter benefits

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People Operations Manager

Misfits Market