People Operations Generalist

People Operations Generalist

Cantaloupe is a FinTech company that is evolving the way companies across the globe manage, optimize and automate the critical decisions made on a daily basis. We are committed to helping businesses grow smarter, better, and faster than ever before.

Help the World Buy it and Go

The People Operations Generalist role is needed to support delivery of People priorities as the organization expands into global markets. You will be an integral part of the People Operations team, reporting to the VP, People Operations and partnering closely with leadership to support program rollouts and ongoing process execution.

Duties/Responsibilities:

• Planning, organizing, and controlling the activities and actions of the full lifecycle of Talent Acquisition and recruitment.

• Partner cross functionally with key stakeholders: Payroll, IT, Compliance, Recruiting, Compensation, etc. to ensure communications, program, and process alignment and compliance across U.S region and during international expansion.

• Performs routine tasks required to administer and execute people operations (HR) programs including but not limited to compliance, benefits, internal business controls, disciplinary matters; performance and talent management; recruitment, recognition, and training and development.

• Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.

• Prepare analytic reports and metrics, including headcount, turnover, and other People Operations metrics.

• Attends and participates in employee disciplinary meetings, terminations, and investigations.

• As part of our commitment to maintaining the highest standards of financial integrity, this position may also involve responsibilities related to SOX compliance.

• Initiate and execute special projects.

Required Skills/Abilities:

• Proficiency with ADP WorkForce Now or similar HRIS systems.

• A point of view about People topics and are willing to share it and are also deeply interested in the perspectives of others while maintaining a clear business acumen.

• Strong ability to make administrative and procedural decisions and exercise judgement with sensitive and confidential information.

• Experience working in a multi-state employer preferred.

• Excellent interpersonal, negotiation, time management, and conflict resolution skills.

• Thorough knowledge of employment-related laws and regulations.

• Proficient with Microsoft Office Suite or related software.

• Some travel will be expected (10%)

• Prolonged periods of sitting at a desk and working on a computer.

• Must be able to lift 15 pounds at times.

• Must be able to work onsite 2-3 days per week.

Education and Experience:

• Bachelor's degree in human resources, organizational development, or related field, or at least three years of human resources management or people operations experience.