People Experience And Technology, Manager

Amazon.Com, Inc. Bellevue , WA 98009

Posted 2 months ago

At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you would like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic, organized self-starter to join our TOM PXT Department and lead the Compliance and Recruiting Department as an PXT Specialist, Manager.

This position will provide you with the opportunity to partner with a dynamic and analytical group who set a high bar for innovation and success in a high-volume recruiting environment while also providing support to the business through the administration of audits and compliance programs. The Manager will regularly interface with other teams regarding the administration of the programs including background checks, drug testing, and Driver Qualification File.

We expect the PXT Specialist, Manager to be a passionate customer and candidate advocate, with proven analytical capabilities and project management skills, extreme attention to detail, and the ability to effectively prioritize and multi-task. The ideal candidate will be a self-starter with a passion for recruiting, continuous improvement and a focus on how to leverage technology to remove barriers for their team.

The PXT Specialist, Manager plans, directs and leads all phases of successful operation for sourcing, screening, hiring and onboarding interim associates. Develops team members so that each member of the team is fully trained and utilized to the optimum level.

This role is both a strategic and hands-on which provides specialized PXT support to the TOM Organization. The role is critical in executing our people initiatives, providing great internal customer support, and driving PXT functional excellence and process improvement. Successful candidates will demonstrate:

  • The ability to understand business goals and recommend new approaches, technology, policies and procedures to effect continual improvements in business objectives, productivity and development of PXT within the organization.

  • Experience with rapid and complex changing work environment

  • Coaching and mentoring at management level

  • Success in creating and driving effective development, employee relations, retention and reward programs

  • For us, key strengths are recognized as - flexibility, fantastic communication skills and huge amounts of drive

  • The ability to be comfortable with high volume workload and not be afraid to "roll up your sleeves"

  • A strong solutions focus and be comfortable working in an environment which demands strong deliverables along with the ability to identify problems and drive appropriate solutions

  • Strong internal and external customer service focus

  • The ability to manage multiple priorities simultaneously - orientated on results

  • Bias for action, strong work ethic, and desire to achieve excellence

  • Must be able to interface at all levels of the organization

  • Experience writing and facilitating written recommendations on PXT or business related topics with a clear use of data to support recommendations

  • Identify areas for improvement and take ownership of implementing changes

  • Improve and maintain compliance metrics for human resources, leadership, and business review

  • Conduct on-site and virtual compliance audits, draft audit reports detailing methodology, results, and recommendations

  • Assist with new compliance projects as needs arise

  • Utilizes labor plan and forecasts

  • Able to manage multiple tasks and meet deadlines. Able to handle multiple problems simultaneously.

  • Must have excellent problem solving, organizational, interpersonal and motivational skills.

  • Able to continuously improve processes and procedures.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

  • Bachelor's Degree Required

  • 7+ years experience leading, coaching, and mentoring direct reports.

  • Experience in human resources supporting hourly employee client groups with employee populations of 2,000+

  • Experience in call center, distribution center, or manufacturing environments

  • Knowledge of recruiting media such as job postings, job site aggregators, ATS and job distribution tools

  • MS Office experience, including ability to independently use MS Excel formulas for report

  • Advanced graduate degree (MBA or Masters in HRM preferred)

  • Resume that shows steady progression in HR Management for the last 7-10+ years.

  • Demonstrated success in stretch assignments that are evidence of superior performance in previous roles

  • Prior experience leading, coaching, and mentoring direct reports and leading large HR teams with talented HR professionals

  • 5-10+ years of experience in Fortune 500 companies that adhere to a high hiring standard that equals Amazon and mentors their brightest employees to accept greater challenges.

  • Prior experience supporting large hourly employee client groups (distribution, manufacturing, or call center environments)

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People Experience And Technology, Manager

Amazon.Com, Inc.