People & Culture Business Partner

MealSuite,an Inc. 5000 Fastest-Growing Company, is a privately owned SaaS organization comprising 140+ team members across the globe, with hub locations in Cambridge, ON, Canada, Dallas, TX, USA, and Ho Chi Minh City, Vietnam. Our suite of end-to-end foodservice technology solutions helps professionals across healthcare and aging services streamline their operations, save time, reduce food waste, and meet regulatory requirements, so they can focus on what matters most: improving the quality of patient and resident care.

We’re looking for our next experienced People & Culture Talent/Business Partner to join our P&C Team. Reporting to the VP, People & Culture, you’ll be supporting our US-based leaders and employees, ensuring we are set up for success as the company continues to grow.

A day in the life as a P&C Talent Partner:

Leadership Partnership:

• Partner and support the exceptional US-based leadership team to provide guidance, training, and coaching on implementing P&C programs, such as:

• Team member performance success
• Workforce changes
• Mid-year and year end performance reviews
• Leadership Toolkit resources and leadership training
• Department engagement survey result action plans

Employee Engagement:

• Partner with Office Administrator to create engaging and creative monthly office and remote connection activities
• Participate in the CloudStorm Cares philanthropic initiatives and activities

Compliance:

• Act as the subject matter expert for employment, human rights, and health and safety legislation for the states in which we have employees (currently Texas, North Carolina, Louisianna, Illinois, California, Minnesota)
• Maintain and continually update the US employee handbook, ensuring compliance
• Determine which US employees are exempt and which are non-exempt
• Participate in the annual SOC compliance audit
• Collaborate with Employee Experience Coordinator to ensure employee documentation is signed, filed, and updated in HRIS as necessary

Tools & Systems:

• Act as the subject matter expert and administrator for TriNet (PEO HRIS)
• Act as an administrator for other HR related tools:

• BambooHR (HRIS)
• Sharepoint (file & information sharing)
• Lattice (performance management)
• Certn (background checks)
• Workable (ATS)
• Culture Monkey (surveys)
• Udemy (learning)

Onboarding:

• Partner with leaders to ensure effective onboarding practices are followed
• Lead the onboarding sessions for new US-based team members
• Conduct new US team member check-ins and review and summarize onboarding survey results
• Collaborate with IT on new team member equipment and setup

Offboarding:

• Partner with leaders to support resignation acceptance, terminations, and communication plans, ensuring compliance and proper documentation
• Conduct exit interviews and review exit survey results
• Ensure all documentation is recorded and that HRIS, Payroll, and other systems are updated accordingly

Talent Acquisition:

• Support full-cycle Talent Acquisition when open requisitions reach capacity for TA team and act as recruitment backup when Talent Acquisition team is out of office  

Salary and Benefits:

• Gather salary benchmark data for US market
• Maintain familiarity with internal job level, salary ranges, and competencies
• Participate and support leaders in the annual salary review
• Act as the subject matter expert for US benefits

If the below describe your knowledge, experience and character, this role could be for you:

• I have comprehensive knowledge of Human Resources best practices and state specific employment legislation for Texas and experience in understanding legislation for other states outside of Texas.  Bonus points because I have knowledge of employment legislation in North Carolina, Louisianna, Minnesota, Illinois, or California.
• I gained my knowledge through 3+ years of progressive HR experience and have acted as a direct Business Partner to leaders of all levels.
• I have experience in the SaaS or high-tech industry.
• I have experience with HRIS administration.  Bonus points because I have used BambooHR.
• I’m familiar with benefits and 401k administration.
• I have experience in direct talent acquisition tasks.
• I get most excited about partnering strategically with leaders to improve employee experience and engagement.
• I understand the balance of acting as an advocate to employees, leaders, and the overall business.
• I have a proven ability to take initiative and independently make decisions appropriate for my role.
• I’m willing to occasionally travel and have a valid passport and no travel restrictions that limit my ability to cross the border between Canada and the USA.
• I thrive in an agile environment that is constantly changing and encourages team members to collectively collaborate and communicate.
• I love to be directly involved in projects and initiatives that offer continued learning and endless opportunity to express my ideas and build my leadership skills.

We know imposter syndrome can be REAL when applying for a new role, but please don't let the confidence gap prevent you from taking a leap and applying for your dream job. Your future self will thank you!

More to love about working at MealSuite:

• We are passionate people that care about others. The heart of what we do comes down to our mission to Deliver smiles and satisfaction to the continuum of care through an all-in-one foodservice management technology. Learn more about what we do here.
• We’ve built a progressive culture that values teamwork and innovation. We listen to all voices and entrust team members with tasks that make a significant impact on the communities we serve.
• We’re growing sustainably. A career with MealSuite offers the innovation and agility of a startup matched with the stability of an established company in a growing industry.
• We take care of our employees too! Here are just a few of the great +things we offer:
• Unlimited paid time off – yeah, you read that right! We trust our employees to build their own version of balance so they can bring their best every day.
• Health benefits – this includes medical, dental, and vision options, life & disability insurance, paid maternity and parental leave, and an on-site gym.
• Hybrid flexibility – we value the collaboration, mentorship and learning that come from physically working next to one another, as well as the benefits that remote work can offer.
• Work-life balance – this is supported by the fact that more than 90% of current employees agree that their leader supports their wellbeing.
• An inclusive workplace – women account for 53% of our employees and 58% of people leaders.
• Participation in our equity program and 401(k) plan – we are committed to helping you plan for your future!
• Opportunities for career development and advancement – we support our employees in pursuing and achieving their professional goals.
• Purposeful work with a positive community impact – more than 90% of our North American employees agree that the company’s purpose aligns with their personal values. Learn more about our values at MealSuite.com/Careers.

This role will require you to work in our office located in Dallas, TX, 2 days a week and up to 4 days a week when acting as the backup in-office support to our Office Coordinator on an as-needed basis.

Have we got your attention? Great! Here’s what’s next:

Apply today with your resume and answers to our application questions.

We’ll start reviewing candidates within two weeks of this position being posted and will reach out to you if we’d like to get to know you a bit better.  We often get hundreds of applications for our roles (we feel very honoured that so many people are interested!) and try our best to get back to each person.  If there’s a delay in our response, please don’t think we’ve forgotten about you.  We may be taking our time to thoroughly review each candidate before deciding who to interview.

We want to ensure that every qualified individual has an equal opportunity to work with us. If you require accommodation to our application process, please contact hr@mealsuite.com.