People Business Partner

Position Summary

The People Business Partner functions as the first-line human resources contact in support of leaders and crewmembers to drive business results that are in line with the JetBlue's Mission, Vision, and Values and strategy. The People Business Partner will partner with the People Centers of Excellence to establish, lead and coordinate efforts on human resources initiatives which positively impact the attraction, motivation, development, and retention of talent as well as maintain the company's strong culture. This position advises and supports crewleaders on strategic issues and works to build and sustain trust and collaboration with crewmembers at all levels and across departments to inspire engagement and commitment to a thriving workplace.

Essential Responsibilities

• Serve as the first-point of contact, establishes relationships with all crewmembers and drive change through data-base insights and influence in support of People Team initiatives and functional strategy.

• Act as a consultant to leadership on all People inquiries and HR-related policy and procedure interpretation.

• Partner with the Centers of Excellence and leadership on the JetBlue Performance Management program and annual compensation cycle, to ensure decisions are performance based and consistent with talent development goals.

• Provide guidance, coaching, and feedback to leadership to increase overall performance, effectiveness and cohesiveness.

• Deliver People programs, including new leader assimilations, SpeakUp action-planning, succession planning/talent reviews, career conversations and employee development.

• Recommend appropriate tools to develop and engage leaders, building diverse bench, and assess training needs for teams.

• Execute ongoing performance plan process that supports individual crewmember performance tracking.

• Drive the experience for all crewmembers and ensure behavior of leaders and colleagues fully aligns with culture.

• Drive key communications of relevant HR updates, changes, program roll outs, etc. to the business leaders.

• Leverage insights from surveys to prioritize actions to improve crewmember experience.

• Performs other duties as assigned.

Minimum Experience and Qualifications

• High School Diploma or General Education Development (GED) Diploma.

• One (1) year of generalist/business partner level HR experience.

• Proficient with Microsoft Office Suite.

• Ability to handle confidential information with professionalism and diplomacy.

• Excellent problem-solving skills and ability to think strategically and creatively when resolving issues and concerns.

• Excellent verbal and non-verbal communication skills.

• Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge.

• Available for overnight travel (25%).

• Must be in possession of valid travel documents with the ability to travel in and out of the United States.

• Must pass a pre-employment drug test.

• Must be legally eligible to work in the country in which the position is located.

• Authorization to work in the US is required. This position is not eligible for visa sponsorship.

Preferred Experience and Qualifications

• Bachelor's Degree in Human Resources or related field.

• Three (3) years of generalist/business partner level HR experience.

• Exceptional consulting, coaching and feedback skills.

• Strong experience with and affinity for employee relations.

• Knowledge and understanding of HR laws and regulations.

• Experience working in a collaborative environment; high level of follow through and accountability.

• Demonstrated ability to deal with ambiguity.

• Resilient and adapts quickly to changing factors.

• Strong problem-solver with the ability to handle sensitive/confidential information.

• Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee and union relations, diversity, performance management, and federal and state respective employment laws.

Crewmember Expectations:

• Regular attendance and punctuality

• Potential need to work flexible hours and be available to respond on short-notice

• Able to maintain a professional appearance

• When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft

• Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun

• Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy, and behavioral standards

• Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))

Equipment:

• Computer and other office equipment

Work Environment:

• Traditional office environment

Physical Effort:

• Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

Compensation:

• The base pay range for this position is between $50,000.00 and $89,600.00 per year. Base pay is one component of JetBlue's total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.

JetBlue Airways is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.