Responsible for all aspects of the Macy's and May Co. pension payment processes including the daily entry of received mail, research and identification of the status of pension files, qualification of all types of pension election forms, payment data entry, application of benefit election distribution codes and interpretation of federal and state tax elections. Processor must be detail oriented and able to identify and analyze pension payment form discrepancies and payment status. Processor must have excellent written and verbal communication skills due to required participant contact and correspondence such as phone calls, email and/or letters. Microsoft Office, particularly Word and Excel, experience is required. Other tasks and functions as assigned by management as needed.
This position is based out of Springdale, Ohio (Progress Place).
Researching pension files, processing pension election forms, data entry.
Inbound/Outbound phone calls, producing correspondence.
Completing special projects as required by management.
Regular, dependable attendance & punctuality.
High school diploma or general education degree (GED) required.
One to three months of related experience and/or training preferred.
Excellent written and verbal communication skills.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers and employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent; draw and interpret bar graphs.
Must be able to work independently with minimal supervision.
Ability to carry out instructions furnished in written, oral, and diagram form.
Ability to solve problems involving several concrete variables in standardized situations.
This position involves regular walking, standing, sitting for extended periods of time, hearing, and talking.
May occasionally involve stooping, kneeling, or crouching.
May involve close vision, color vision, depth perception, focus adjustment, and viewing computer monitor for extended periods of time.
Involves manual dexterity for using keyboard, mouse, and other office equipment.
May involve moving or lifting items under 10 pounds.
This job description is not all inclusive. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.