This position is responsible for the day-to-day operations of all aspects of the groups to which they are assigned. These operations include ensuring that staff are well-trained; people are receiving the appropriate type and amount of supports; promotion of natural support development and meaningful community integration; maintenance of programmatic budgets; participating in the Incident Management process as assigned; completion and oversight of documentation including progress notes; ensure all required regulations are met; ensures that staff treat people with respect and listen carefully to them to best honor their choices, privacy, refusals and rituals while also providing appropriate safeguards; assist people to identify and resolve any needs or concerns they may have; assist people to learn about and advocate for their personal rights and to understand the responsibilities that accompany those rights; ensure that staff support people with the kind, amount and style of assistance they need to enjoy personal well being.
Complete and maintain all required trainings, certifications and licensures.
Safeguards sensitive and confidential data.
Actively promotes and positively role models philosophy, mission, and core values of the organization.
Provides direct support services to participants at least 30 hours per week, using these times as opportunities to model appropriate support strategies to staff and provide ongoing learning opportunities.
Promotes compliance with dietary order compliance on behalf of participants.
Ensures program is clean and well-maintained, and addresses any concerns appropriately Facilitates the ongoing on-site training of staff.
Ensures that participants social activities and community integration is meaningful and well-planned, meeting their needs.
Participates in the Incident Review process as assigned.
Ensures all supplies required for the participants are available in the program.
Ensures all billable services are accurately documented and reconciled by deadline.
Completes documentation thoroughly and accurately.
Assists people to identify and resolve any needs or concerns they may have.
Assists participants to learn about and advocate for their personal rights and to understand the responsibilities that accompany those rights.
Ensures that all required regulations are met.
Ensures that staff supports participants with the kind, amount, and style of assistance they need to enjoy personal well being.
Promotes the overall physical, psychological and emotional health and safety of the individuals.
Models healthy behavior and positive social skills.
Provides supports as written in the individual's support plan that may include personal care, physical lifting and therapeutic holds.
Communicates effectively in verbal, nonverbal, and written format.
Actively participates in improving communication with participants by learning, encouraging, and actively utilizing an individual's modes of communication.
Recognizes, reports, and assists with crises as they occur.
Transports clients using agency vehicle, or his/her vehicle as needed, during day program hours, community activities, etc.
Performs work in compliance with Human Rights regulations.
Maintains confidentiality and HIPAA compliance.
Contributes to the positive morale by representing the agency through professional communication and interactions.
Implements and fosters the principles of self advocacy which promote an independent lifestyle and respect for program participants.
Models therapeutically appropriate support strategies.
Provides feedback to Day Coordinator and team as to effectiveness of individual plans.
Treats individuals served, associates, guests and other stakeholders in a respectful and dignified manner.
Responds effectively to potential safety hazards and emergencies.
Maintains a clean, orderly and safe environment by being respectful of property and equipment. Follows proper maintenance and safety protocols.
Be familiar with and actively promote all Seven Hills' policies and procedures, the site's program specific policies and procedures and the regulations governing the program.
Other duties as assigned.
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school diploma or equivalency required.
Valid driver's license with acceptable driving history.
Able to communicate effectively verbally, non-verbally, visually, and in writing.
Basic budgeting and mathematical skills.
Proven ability to demonstrate tact, good judgment, and initiative in interactions with participants, peers, family members, the general public, and other stakeholders.
Able to work with minimal supervision.
Has shown the ability to demonstrate strong leadership skills, initiative and the ability to work independently. Brings a positive attitude to tasks and helps build a positive work culture while supporting the overall mission of Seven Hills Rhode Island.
1 year of prior experience in staff/team leadership including but not limited to training and assessing staff, helping team members understand and implement program and individual objectives, monitoring team performance, providing real-time constructive feedback, problem solving, and team building.
Seven Hills Foundation