The Peer Support Specialist (PSS) provides peer support services to residents with mental illness, substance abuse, and/or challenges related to homelessness. The PSS will function as a role model to peers, exhibiting competency in personal recovery and wellness, as well as serving as a consumer advocate, providing consumer information and peer support onsite and in the community. The PSS performs a wide range of tasks to assist peers of all ages and diverse cultural backgrounds in regaining independence within the community and mastery over their own recovery process.
Participate with the Social Worker and/or Team Leader in initial assessment and overall goal planning with residents, and provide appropriate services to residents related to their personal needs and goals in coordination with the Supportive Services Team. Assist residents in identifying, setting and accomplishing personal goals for recovery through the use of individual and group activities. Utilize tools such as the Whole Health Action Management (WHAM) or Wellness Recovery Action Plan (WRAP) to assist residents in creating their own individual wellness plans. Facilitate ongoing peer support groups to teach residents about healthy social interaction, overcoming fears, problem solving, and increasing overall personal wellness and recovery. Share his/her own recovery story as appropriate when facilitating individual or group activities, including the skills, strengths, supports and resources used in his or her own recovery. Maintain thorough records of all services delivered. Submit data in a timely manner and in the format provided. Ensure confidentiality of verbal and written client information, in accordance with HIPPA standards and agency policy. Assist and teach residents to advocate for the services that they need in order to maintain housing, recovery, and overall wellness. Assist residents in building skills to increase independence within the community, such as healthy social skills or effective use of the public transportation system. Assist residents in developing Activities of Daily Living skills (ADL), such as cooking, housekeeping, personal hygiene, budgeting or shopping. Actively participate in conflict resolution and problem solving with residents as needed. Accompany residents when necessary to medical appointments, employment sites etc. Continue to encourage independence related to involvement in the community and accessing necessary services. Develop knowledge base and contacts in community to assist with providing appropriate resources to residents, as well as provide consultation for Supportive Services Team related to community-based resources. Other additional duties that are assigned by management not outlined above.
SPECIALIZED KNOWLEDGE AND SKILLS
To have an understanding, appreciation and commitment to the mission and philosophy of National Church Residences.
Knowledge of the recovery process and the ability to effectively use own recovery story to provide support, validation, hope, and encouragement to residents.
Effective interpersonal, written and verbal communication skills.
Ability to work in a team environment.
Capable of creating and facilitating a variety of group activities that support and strengthen recovery.
Able to interact sensitively and effectively with people with disabilities and from different cultural backgrounds.
Basic computer skills and the ability to learn current electronic record management system.
Able to demonstrate clear, professional boundaries.
Knowledge of community based resources is preferred
Minimum two years of sobriety in mental health or substance abuse or homelessness
One year paid or volunteer experience working with individuals with mental illness, homelessness or substance abuse, or additional educational courses in human services.
Satisfactory completion of Peer Supporter training and Peer Supporter certification at time of hiring or within the first two months of employment.
Possess a valid Driver's License
Dependable, punctual and reliable
National Church Residences