Peer Support Specialist II (Part-Time)- NJ Hopeline (Multiple Vacancies)

Position Details

Position Information

Recruitment/Posting Title Peer Support Specialist II (Part-Time)- NJ Hopeline (Multiple Vacancies) Job Category Staff & Executive

• Healthcare Department UBHC NJ Hopeline Overview

Rutgers University Behavioral Health Care (UBHC), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC's 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education. UBHC, one of the largest providers of behavioral health care in the country, has a budget of $260 million and has 15 sites throughout New Jersey. Services are readily accessible and include: inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family/caregiver support, community outreach and case management, supportive housing, supported employment, prevention and consultation, employee assistance programs, and a licensed therapeutic school from preschool through high school.

Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children and child protective service workers. In FY2016, UBHC treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support. In addition, UBHC is the primary mental health training resource for the New Jersey departments of Human Services, Children and Families, and Corrections, delivering 16,000 trainings each year.

Posting Summary

Rutgers The State University is seeking a Peer Support Specialist II within the 988 Lifeline Services of Rutgers University Behavioral Healthcare.

The Peer Support Specialist provides engagement, support, and assessment for callers that meet quality and quantity standards. Performs functions in support of the Unit's mission of providing streamlined, prompt, and "customer friendly" services. Receives telephone, chat and/or text requests for service, undertakes assessment of the service need of the client, and responds by offering peer support and appropriate referrals or disposition. Demonstrates competency in recognizing the unique needs of clients and applying relevant assessment and support skills with regard to a wide range of issues.

Among the key duties of this position are the following:

• Interacts with client in a therapeutic manner.

• Uses his/her own experiences with recovery as a vehicle to establish rapport and relationship building with the client.

• Models for callers good communication skills, recovery-oriented living skills, effective coping skills, and self-help strategies as observed by supervisor and as indicated by feedback from clients and team members.

• Assist clients in identifying their personal recovery goals, assists in setting objectives for each goal, and determines interventions to be used based on the client's recovery/life goals.

• Develops and maintains a relationship with clients so that he/she can identify emotional, psychiatric or behavioral changes which may require further intervention or treatment. Helps the client effectively address the problem, and/or refers the client to the appropriate clinical staff as observed by supervisor and as indicated by feedback from clients, third parties, and team members.

• Advocates for appropriate resources for client based on assessed needs as measured by supervisory observation.

Position Status Part Time Hours Per Week 16 Daily Work Shift Work Arrangement FLSA Nonexempt Grade 187 Position Salary $25.55 per hour Annual Minimum Salary 53144.00 Annual Mid Range Salary 54184.00 Annual Maximum Salary 55806.40 Standard Hours 40.00 Union Description Teamsters 97 <20 HRS Eiligible Payroll Designation PeopleSoft Benefits

Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.

Seniority Unit Terms of Appointment Staff

• 12 month Position Pension Eligibility PERS

Qualifications

Minimum Education and Experience

• High School diploma or equivalent.

• Four (4) years of full-time experience in the mental health care field.

• Be a self-identified current or former user of mental health or co-occurring services who has personal experience and knowledge of recovery and has a minimum of one (1) year of experience supporting others.

Certifications/Licenses Required Knowledge, Skills, and Abilities

• Knowledge about psychosocial rehabilitation and the recovery model is essential.

• Be able to work independently and as a member of a team.

• Be able to work evenings, weekends and holidays.

• Must have willingness to learn and teach.

• Be able to use computer to record services or be willing to learn.

Preferred Qualifications

• Bachelor's Degree in a social or mental health setting preferred.

• Peer training certification preferred.

Equipment Utilized Physical Demands and Work Environment

PHYSICAL DEMANDS:

• Frequent prolonged sitting. Frequent listening and talking in groups as well as on the telephone.

• Lifting up to 20 lbs.

WORK ENVIRONMENT:

• Handles phone requests under time and decision-making pressure.

• Generally pleasant working conditions in a clean, well-lighted, and quiet to moderately loud setting.

• Crisis intervention is a common occurrence.

Special Conditions

Posting Details

Posting Number 24ST1813 Posting Open Date Special Instructions to Applicants Regional Campus Rutgers Biomedical and Health Sciences (RBHS) Home Location Campus Piscataway (RBHS) City Remote State NJ Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement

Supplemental Questions

Required fields are indicated with an asterisk (*).

• Do you have a high school diploma or equivalent (ex. GED)?

• Yes

• No

• Are you a self-identified current or former user of mental health or co-occurring services who has personal experience and knowledge of recovery and has a minimum of one year of experience supporting others?

• Yes

• No

• Do you have four years of full-time experience in the mental health field?

• Yes

• No

• Are you able to work evenings, weekends and holidays?

• Yes

• No

• Do you have a peer training certification?

• Yes

• No

Applicant Documents

Required Documents

• Resume/CV

Optional Documents

• Cover Letter/Letter of Application

• Certifications/Licenses