Peer Mentor - Trio Student Support Services (Temporary/Part-Time)

Pima Community College

Pima Community College Named Top University/College Employer in Arizona

Position Title: Peer Mentor

• TRiO Student Support Services (Temporary, Part-Time, up to 19.5 hours per week)

Department: Desert Vista Campus

• TRiO Student Support Services Program

Rate of Pay: $14.35/hour

Closed Date: July 14, 2024; 5:00PM Arizona Time

Position Summary:

The TRiO Student Support Services (SSS) is looking for Peer Mentors to work in the TRiO Academic Success Center (ASC) at the Desert Vista (DV) Campus. TRiO SSS Peer Mentors will be expected to attend and participate in Mentor training prior to the start of their work assignments. Peer mentors support college students with organization, accessing campus resources, and course guidance as needed. In addition, Peer Mentors support students as they navigate the colleges' social network and skills necessary to self-advocate. Peer Mentors may also be asked to support other TRiO SSS programming as needed, including but not limited to, New Participant Orientation; College Success Workshops; General Office Duties, etc.) or other TRiO initiatives for students throughout the academic year.

PCC Peer Mentors provide students with a welcome and introduction to the College. Peer Mentors will be responsible for greeting students in person or by phone in the TRiO SSS ASC and/or college-wide campuses and checking in with students throughout the semester. Peer Mentors will be required to travel to more than one campus for work assignments when needed. Peer Mentors will also support project programming college-wide as needed.

The work schedule for this position is flexible and will include working evenings.

Duties and Responsibilities:

Peer Mentors will assist with the following, which may include but not limited to:

• Greeting students professionally in person or by phone in the TRiO ASC, or at other TRiO programming events

• Helping students navigate college processes, such as how to use MyPima, how to complete college paperwork, how to connect with their assigned advisor, counselor or student life coordinator, etc.

• Contacting students to register, confirm and/or reschedule participation in a NSO, Group Advising Session, Connect U session, etc.

• Providing check-in and registration at each programming event

• Leading a small group of new students in discussions and icebreakers at programming events

• Providing tours of the PCC campuses

• Helping students navigate their first steps in preparing for college, including answering questions about resources and the student experience at Pima

• Assisting students in setting up and navigating various digital resources like MyPima, D2L, etc.

• Following up with students after Student Affairs programming events to answer questions

• Knowing about and sharing with students the opportunities to build connections to the college such as PCC Student Life, student clubs and organizations, leadership opportunities, how to get involved, and the value of student engagement

Leadership and Civic Engagement

• Assist in the planning and implementation of TRiO SSS programming events

• Assist in developing and facilitating leadership training opportunities for students as peer mentors during co-curricular programming events

• Assist with the assessment and evaluation of programming events

General Office Duties

Perform various fundamental office support duties to include:

• Answer Phones

• Schedule appointments

• Database Entry

• Email

• Greet students

• Hand out information to students

• Call/Text students to remind them about upcoming advising appointments or other program events

• Maintain and update TRiO SSS inventory

Job Requirements:

• High School Diploma or General Equivalency Degree (GED)

• Current Pima Community College and/or University of Arizona (UofA) student

• Achieve satisfactory academic progress (2.5 GPA and 70% completion rate or higher preferred)

And/Or

• Be registered for at least 6 credits at PCC/UofA for the following semester

• Available to work flexible shifts and at multiple campus locations, when needed

Preferred:

• A current TRiO SSS participant or alumni

• Mentoring Experience

The ideal candidate will have the following knowledge, skills, and abilities:

• At least one semester

• Experience in student leadership opportunities, service learning projects, college work experience, and/or experience working with high school or college students; OR customer service experience

• Dependability

• Skills in leading small groups

• Clear and concise verbal and written communication

• Ability to provide superior customer service

• Work coordination and prioritization while performing multiple tasks

• Ability to adhere to College standards and practices

• Development of positive and cooperative interpersonal relationships

• Manage own time and work independently