PCW - FT Homecare Charlottesville

Innovage Charlottesville , VA 22901

Posted 2 months ago

Job Summary

The Universal Care Partner works under the general supervision of both PACE Clinic Manager and Home Care Services

Manager. The position performs tasks both in the PACE Day Center and in the PACE Participant's home which support the social, physical and cognitive functioning of seniors with impairments. The Universal Care Partner demonstrates the knowledge and skills necessary to provide an/or assist with appropriate care to include: personal care (feeding, grooming, bathing, toileting),home services to include laundry, memory stimulation activities (social, recreational), motor activities, escorting to medical appointments, shopping, assisting with transportation of participants to and from the facility utilizing the facility transportation vans and other activities as directed by the Participant's plan of care (POC). Assists with any identified needs of the Participant during their onsite stay at the PACE facility and in their home that will enable the Participant to perform at the greatest level of independence possible.

Essential Functions and Work Responsibilities

Functional Category: Client/Participant Care

Estimated Percent of time Spent

  • 100%
  • .

  • Demonstrates an understanding of the services offered by Riverside and actively promotes these services in daily interaction with patients, residents, and customers

  • Demonstrates personal accountability of resources by effective time management, reducing expenses (costs), and flexibility in an effort to increase service access to our customers.

  • Completes assigned personal care tasks according to Participant's plan of care and/or schedule to include shower/bathing; grooming, toileting and feeding in a thorough manner with the utmost attention to quality and safety of care provided and that maintains the confidentiality of patient/customer information as required by

Job Qualifications

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

REQUIRED

Education

  • High School Diploma or GED.

Licensure, Certification, Registration or Designation

  • Requires personal transportation, valid state issued driver's license, good driving record and auto insurance as required by law

Work Experience and Qualifications

  • A minimum of one year working with the frail or elderly is required.

  • Ability to enter information for mileage reimbursements and grocery receipts into a Microsoft Excel spreadsheet and compose and read e-mails through Microsoft Outlook is required

Other Knowledge Skills and Abilities Required

Computer Skills

  • Must be computer proficient and possess experience with Microsoft Word, Excel, and Outlook.

  • Must be able to quickly learn specific software and new applications.

Mathematical/Financial Skills

  • Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

  • Able to analyze data and statistics and draw reasonable conclusions and compile accurate reports.

Language Skills

  • Ability to read, analyze and interpret regulations and other documents.

  • Strong interpersonal skills and ability to effectively and tactfully present information to, and communicate with, co-workers, employees, and others.

  • Possess exceptional English written and verbal communication skills, including accurate grammar and business correspondence knowledge.

  • Ability to read and write memos, reports, and correspondence that conform to prescribed style and format.

Reasoning Ability

  • Ability to define problems, collects data, establish facts, and draw valid conclusions.

Other Skills and Abilities:

  • Able to establish and maintain cooperative and positive working relationships.

  • Organized, detail-oriented, diplomatic, proactive, self-motivated, dependable, and driven by excellence.

  • Even-tempered and able to balance multiple tasks in accordance with changing deadlines and priorities in a fast-paced environment.

  • Ability to work sensitively and effectively with individuals of diverse ethnic and cultural backgrounds.

InnovAge Service Standards Requirements

Safety

  • Safety- Maintains a safe work place. Reports all unsafe work conditions to supervisor and/or Safety & Loss Control Manager and works in conjunction with supervisor, Safety & Loss Control Manager, and staff to correct unsafe work conditions. Follows and enforces all safety policies.

Accountability

  • Commitment
  • Commits to his/her job and to the success of the company. Continuously puts forth the effort to achieve goals and continuous quality improvement. Degree to which employee goes the extra step to ensure job/task completion. Takes initiative to offer ideas to improve processes or results.
  • Cooperativeness
  • Consistently supports management decisions as demonstrated by his/her actions. Demonstrates a "can do" attitude by responding positively to instructions. Follows instructions and works harmoniously with others to complete the job or task.
  • Attendance
  • Meets or exceeds punctuality and attendance expectations/requirements. Faithfully reports to work and conforms to scheduled work hours. When necessitated, follows call-in procedures and informs others of absences.

Caring

  • Customer Service
  • Embraces the organization's commitment to internal and external customer service and demonstrates a customer-centric approach when interacting with co-workers, participants, clients, and all other business contacts.
  • Confidentiality
  • Maintains confidentiality of employee, participant, and client data/information, and any other sensitive organization information as appropriate.

Integrity

  • Adherence to Company Policy
  • Follows and enforces guidelines as established by policies. Conforms to company and job standards and requirements. Shows respect for others. Acts in the best interests of the company at all times. Serves as an example for others. Conducts business in an ethical fashion.
  • Reliability
  • Completes responsibilities with minimal direct supervision. Follows through with assigned jobs and tasks all the way through completion. Puts forth the effort to achieve goals and objectives under varying circumstances.
  • Alignment with Company Goals & Objectives
  • Supports the organization's mission, vision, and values and holding self-accountable for applying these principles daily and personally living them when working with coworkers, participants, clients, and all other business contacts.

Quality

  • Quantity of Work / Productivity
  • Produces at a high volume. Always puts forth the effort to maximize productivity. Meets or exceeds established work deadlines. Engages in a productive work effort whenever possible. Meets goals and objectives.
  • Quality of Work
  • Produces work that is accurate and reliable. Accomplishes work quickly and efficiently. Works in a thorough and organized manner while minimizing down time. Results are consistently within acceptable quality standards.
  • Job Knowledge
  • Demonstrates a thorough understanding of his/her job processes and procedures. Integrates knowledge to efficiently accomplish job requirements. Efficiently uses resources (including staff and management) to obtain additional knowledge.
  • Communication
  • Exhibits good interpersonal skills. Develops and fosters professional relationships with co-workers, participants, clients, and vendors. Keeps others informed as directed by operational demands and need-to-know. Keeps self informed of announcement made via established company venues
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PCW FT Homecare Charlottesville

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Posted 2 months ago

VIEW JOBS 9/25/2020 12:00:00 AM 2020-12-24T00:00 Job Summary The Universal Care Partner works under the general supervision of both PACE Clinic Manager and Home Care Services Manager. The position performs tasks both in the PACE Day Center and in the PACE Participant's home which support the social, physical and cognitive functioning of seniors with impairments. The Universal Care Partner demonstrates the knowledge and skills necessary to provide an/or assist with appropriate care to include: personal care (feeding, grooming, bathing, toileting),home services to include laundry, memory stimulation activities (social, recreational), motor activities, escorting to medical appointments, shopping, assisting with transportation of participants to and from the facility utilizing the facility transportation vans and other activities as directed by the Participant's plan of care (POC). Assists with any identified needs of the Participant during their onsite stay at the PACE facility and in their home that will enable the Participant to perform at the greatest level of independence possible. Essential Functions and Work Responsibilities Functional Category: Client/Participant Care Estimated Percent of time Spent - 100% * . * Demonstrates an understanding of the services offered by Riverside and actively promotes these services in daily interaction with patients, residents, and customers * Demonstrates personal accountability of resources by effective time management, reducing expenses (costs), and flexibility in an effort to increase service access to our customers. * * Completes assigned personal care tasks according to Participant's plan of care and/or schedule to include shower/bathing; grooming, toileting and feeding in a thorough manner with the utmost attention to quality and safety of care provided and that maintains the confidentiality of patient/customer information as required by Job Qualifications Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions REQUIRED Education * High School Diploma or GED. Licensure, Certification, Registration or Designation * Requires personal transportation, valid state issued driver's license, good driving record and auto insurance as required by law Work Experience and Qualifications * A minimum of one year working with the frail or elderly is required. * Ability to enter information for mileage reimbursements and grocery receipts into a Microsoft Excel spreadsheet and compose and read e-mails through Microsoft Outlook is required Other Knowledge Skills and Abilities Required Computer Skills * Must be computer proficient and possess experience with Microsoft Word, Excel, and Outlook. * Must be able to quickly learn specific software and new applications. Mathematical/Financial Skills * Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. * Able to analyze data and statistics and draw reasonable conclusions and compile accurate reports. Language Skills * Ability to read, analyze and interpret regulations and other documents. * Strong interpersonal skills and ability to effectively and tactfully present information to, and communicate with, co-workers, employees, and others. * Possess exceptional English written and verbal communication skills, including accurate grammar and business correspondence knowledge. * Ability to read and write memos, reports, and correspondence that conform to prescribed style and format. Reasoning Ability * Ability to define problems, collects data, establish facts, and draw valid conclusions. Other Skills and Abilities: * Able to establish and maintain cooperative and positive working relationships. * Organized, detail-oriented, diplomatic, proactive, self-motivated, dependable, and driven by excellence. * Even-tempered and able to balance multiple tasks in accordance with changing deadlines and priorities in a fast-paced environment. * Ability to work sensitively and effectively with individuals of diverse ethnic and cultural backgrounds. InnovAge Service Standards Requirements Safety * Safety- Maintains a safe work place. Reports all unsafe work conditions to supervisor and/or Safety & Loss Control Manager and works in conjunction with supervisor, Safety & Loss Control Manager, and staff to correct unsafe work conditions. Follows and enforces all safety policies. Accountability * Commitment - Commits to his/her job and to the success of the company. Continuously puts forth the effort to achieve goals and continuous quality improvement. Degree to which employee goes the extra step to ensure job/task completion. Takes initiative to offer ideas to improve processes or results. * Cooperativeness - Consistently supports management decisions as demonstrated by his/her actions. Demonstrates a "can do" attitude by responding positively to instructions. Follows instructions and works harmoniously with others to complete the job or task. * Attendance - Meets or exceeds punctuality and attendance expectations/requirements. Faithfully reports to work and conforms to scheduled work hours. When necessitated, follows call-in procedures and informs others of absences. Caring * Customer Service - Embraces the organization's commitment to internal and external customer service and demonstrates a customer-centric approach when interacting with co-workers, participants, clients, and all other business contacts. * Confidentiality - Maintains confidentiality of employee, participant, and client data/information, and any other sensitive organization information as appropriate. Integrity * Adherence to Company Policy - Follows and enforces guidelines as established by policies. Conforms to company and job standards and requirements. Shows respect for others. Acts in the best interests of the company at all times. Serves as an example for others. Conducts business in an ethical fashion. * Reliability - Completes responsibilities with minimal direct supervision. Follows through with assigned jobs and tasks all the way through completion. Puts forth the effort to achieve goals and objectives under varying circumstances. * Alignment with Company Goals & Objectives - Supports the organization's mission, vision, and values and holding self-accountable for applying these principles daily and personally living them when working with co‑workers, participants, clients, and all other business contacts. Quality * Quantity of Work / Productivity - Produces at a high volume. Always puts forth the effort to maximize productivity. Meets or exceeds established work deadlines. Engages in a productive work effort whenever possible. Meets goals and objectives. * Quality of Work - Produces work that is accurate and reliable. Accomplishes work quickly and efficiently. Works in a thorough and organized manner while minimizing down time. Results are consistently within acceptable quality standards. * Job Knowledge - Demonstrates a thorough understanding of his/her job processes and procedures. Integrates knowledge to efficiently accomplish job requirements. Efficiently uses resources (including staff and management) to obtain additional knowledge. * Communication - Exhibits good interpersonal skills. Develops and fosters professional relationships with co-workers, participants, clients, and vendors. Keeps others informed as directed by operational demands and need-to-know. Keeps self informed of announcement made via established company venues Innovage Charlottesville VA

PCW - FT Homecare Charlottesville

Innovage