The Universal Care Partner works under the general supervision of both PACE Clinic Manager and Home Care Services
Manager. The position performs tasks both in the PACE Day Center and in the PACE Participant's home which support the social, physical and cognitive functioning of seniors with impairments. The Universal Care Partner demonstrates the knowledge and skills necessary to provide an/or assist with appropriate care to include: personal care (feeding, grooming, bathing, toileting),home services to include laundry, memory stimulation activities (social, recreational), motor activities, escorting to medical appointments, shopping, assisting with transportation of participants to and from the facility utilizing the facility transportation vans and other activities as directed by the Participant's plan of care (POC). Assists with any identified needs of the Participant during their onsite stay at the PACE facility and in their home that will enable the Participant to perform at the greatest level of independence possible.
Essential Functions and Work Responsibilities
Functional Category: Client/Participant Care
Estimated Percent of time Spent
Demonstrates an understanding of the services offered by Riverside and actively promotes these services in daily interaction with patients, residents, and customers
Demonstrates personal accountability of resources by effective time management, reducing expenses (costs), and flexibility in an effort to increase service access to our customers.
Completes assigned personal care tasks according to Participant's plan of care and/or schedule to include shower/bathing; grooming, toileting and feeding in a thorough manner with the utmost attention to quality and safety of care provided and that maintains the confidentiality of patient/customer information as required by
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Licensure, Certification, Registration or Designation
Work Experience and Qualifications
A minimum of one year working with the frail or elderly is required.
Ability to enter information for mileage reimbursements and grocery receipts into a Microsoft Excel spreadsheet and compose and read e-mails through Microsoft Outlook is required
Other Knowledge Skills and Abilities Required
Must be computer proficient and possess experience with Microsoft Word, Excel, and Outlook.
Must be able to quickly learn specific software and new applications.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Able to analyze data and statistics and draw reasonable conclusions and compile accurate reports.
Ability to read, analyze and interpret regulations and other documents.
Strong interpersonal skills and ability to effectively and tactfully present information to, and communicate with, co-workers, employees, and others.
Possess exceptional English written and verbal communication skills, including accurate grammar and business correspondence knowledge.
Ability to read and write memos, reports, and correspondence that conform to prescribed style and format.
Other Skills and Abilities:
Able to establish and maintain cooperative and positive working relationships.
Organized, detail-oriented, diplomatic, proactive, self-motivated, dependable, and driven by excellence.
Even-tempered and able to balance multiple tasks in accordance with changing deadlines and priorities in a fast-paced environment.
Ability to work sensitively and effectively with individuals of diverse ethnic and cultural backgrounds.
InnovAge Service Standards Requirements