Surgery Partners Park City , UT 84060
Posted 3 weeks ago
The PCT is a committed and compassionate professional. They have great interpersonal skills and the ability to create a supportive environment. The PCT position serves in both a clerical and direct patient satisfaction role. The PCT will coordinate and maintain the patient flow through the pre and postoperative areas exhibiting strong written and verbal skills. The goal for the PCT is to facilitate the ease and recovery of patients before and after surgery.
Duties and responsibilities
Philosophy:
Supports the facility's ideology, mission, goals, and objectives
Performs in accordance with the facility's policies and procedures
Follows the facility's standards for ethical business conduct
Conducts self as a positive role model and team member
Recognizes patients' rights and responsibilities and supports them in performance of job duties
General:
Participates in facility committees, meetings, in-services, and activities
Punctual and comply with attendance guidelines
Gets along well with all employees and respects the rights of other employees
Demonstrates resourcefulness, independent thinking and seeks additional challenges and opportunities. Seeks to create new methods, techniques and processes.
Communication:
Communicates effectively and professionally with vendors, physicians, coworkers, patients and visitors
Interacts with others in a positive, professional, respectful, and considerate manner
Financial practices:
Uses facility resources appropriately and avoids wasteful practices
Reports wasteful practices
Analyzes work area and makes recommendations for potential cost-effective improvements
Compliance program:
Assists in the implementation and maintenance of the organization's adopted compliance program
Performs according to established compliance policies and procedures
Performance-improvement program:
Contributes to the progress and development of the organization's adopted performance-improvement program, policies, and procedures
Performs according to established performance-improvement policies and procedures
Safety/risk-management program:
Adheres to safety policies and procedures in performing job duties and responsibilities
Reports observed or suspected safety violations, hazards, and policy/procedure noncompliance to the safety officer or other designated person
Complete annual education requirements
Professional competence:
Participates in continuing education and other learning experiences
Shares knowledge gained in continuing education with staff
Maintains membership in relevant professional organizations
Seeks new learning experiences by accepting challenging opportunities and responsibilities
Welcomes suggestions and recommendations
Regulatory:
Remains current on all applicable state and federal laws, rules, regulations, professional
standards and accreditation standards
Submits required reports on a timely basis
Develops, interprets and recommends implementation of policies, procedures, regulations,
programs and recommended practices to ensure requirements are met
Duties:
Respects patients' rights to privacy, dignity and confidentiality
Is oriented to all surgical areas including the Business Office
Assists with bringing patients back to the pro-op area
Under the supervision of a Registered Nurse
Obtains patients height/weight/BMI
Instructs patients, as applicable, needed for a pre-op urine pregnancy test
Instructs and assists patients as necessary when changing both into surgery gown pre-operatively and with dressing post-operatively
Obtains vital signs
Shaves surgical area(s) as ordered
Obtains blood sugar as ordered
Obtains EKG as ordered
Cleans stretchers and equipment between patients according to policy and procedure
Knows locations of equipment, office supplies, and cleaning supplies
Assists patients to bathroom and provides drinks/snacks post-operatively only
Answers telephone if staff is not available
Assists with transporting patients upon their discharge
Assists in paperwork (i.e. patient charts, discharge instructions, etc.)
Checks email regularly to ensure proper communication throughout the facility
Works in a calm and orderly manner
Adheres to proper dress code
Additional duties as directed
Responsibility for assets:
Maintains supplies and equipment in an aseptic and functional manner.
Experience in HIPPA and relaying of medical information
Understanding of healthcare systems and the service provider roles
Basic data entry skills using facilities computer system
Required
Job quality requirements:
Accuracy
Attention to detail
Computer literacy
Timeliness
Organization
Low degree of supervision needed to accomplish tasks
Ability to handle stressful situations
Dependability:
Attendance
Punctuality
Ability to follow instructions
Ability to meet deadlines
Physical/mental requirements:
Walking and standing 80%, sitting 20% of work time
Ability to lift, push, pull, carry, and raise objects weighing up 50 pounds
Ability to assist in moving patients
Ability to stoop and bend at the knees and waist
Frequent reaching and extending hands and arms in any direction
Handling, holding, fingering, grasping, and turning objects regularly
Perceiving through feel, attributes of objects such as size temperature, and shape
Hear/speak adequately to communicate effectively with staff and vendors
Visual acuity to be able to read instructions and orders
Working conditions (environmental):
Well lit and ventilated, with non-hazardous and hazardous equipment
Category III: involves exposure to bloodborne pathogens and may encounter chemical hazards
Surgery Partners