PC Technician II

IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects it's dedication to the growth and success of it's employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.

Time Type:

Full time

Department:

724 PC Support

Job Summary:

The Computer Technician is responsible for the installation, configuration, testing, maintenance, monitoring, and troubleshooting end user workstation hardware and peripheral devices. Keeps inventory of monitors, keyboards, hard drives, modems, printers, scanners, and other peripheral equipment. Also responsible for providing support for major bank equipment and training/assisting Technicians I.

Job Description:

ESSENTIAL JOB FUNCTIONS

The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.

• Performs all duties from PC Technician I

• Implements training strategy provided by manager for PC Technician I

• Supports other major bank equipment (ie. building generators, network re-terminations, etc...)

• Develops their peers to ensure they are up to date on any processes

• Maintains a lead role within other techs

• Advises manager of an issues that can cause work disruption to bank while at a different location

• Other duties as assigned

SKILLS

• Active Learning

• Active Listening

• Complex Problem Solving

• Coordination

• Critical Thinking

• Learning Strategies

• Time Management

EDUCATION

• High School Diploma or GED

• Associate's, Bachelor's Degree, or Technical Certification in work-related field