PC Technician

Overview

Canyon Ranch has been a trailblazer and an industry-leading proponent of the wellness lifestyle since its founding in 1979. Canyon Ranch has imparted integrative expertise to millions of guests, with established wellness destination resorts in Tucson, Arizona, Lenox, Massachusetts and Woodside, California Wellness Retreat, guests can achieve their goal of living younger longer. In addition, Canyon Ranch operates North Americas largest day spa at The Venetian hotel in Las Vegas, Nevada. Canyon Ranch is a 13-time winner of Travel + Leisure's Best Spa Award, an 11-time recipient of the Condé Nast Traveler Best Destination Spa Award, and both wellness resorts were named in the 2019 U.S. News & World Report Best Hotels rankings.

Responsibilities

Canyon Ranch is currently looking for a PC Technician in our Lenox, MA location.

You will be responsible for installing and maintaining all hardware and software for all on-property personal computers, handheld devices, and printers.

• Installs, maintains, troubleshoots and repairs all PC equipment, software and peripherals.

• Provides support to Opera, Concept,Outlook, etc. users;

• Administers additions, modifications, and terminations of user accounts including rights for all systems.

• Responsible for maintenance and verification of server back-ups and workstation Anti-Virus software.

• Maintains detailed inventory of all Canyon Ranch PCs, hardware and software.

• Share in Help Desk phone duty; open tickets in tracking system; resolve where possible, escalate when necessary.

Qualifications

Knowledge, Skills & Abilities:

Must have pleasant phone demeanor, clear speaking voice, solid communication skills, and excellent customer service orientation. Must be able to stay calm in stressful situations. Must be able to maintain confidentiality.