PC Systems Specialist, Intermediate

PC Systems Specialist, Intermediate

Georgia State University

Police Department Information Technology

Are you ready for us? Are you seeking an opportunity with purpose and direction? If you are, we have the perfect opportunity for you! We hire people from a wide variety of educational, career, and personal backgrounds, not just because it is the right thing to do, but because it makes us a stronger team.

The Georgia State University Police Department is seeking a PC Systems Specialist, Lead who will be responsible for providing software and workstation support in multi-platforms and operating systems.

At the Georgia State University Police Department, we approach our work with passion to be excellent, to focus on safety to our campuses and university community by providing safety services through professional community-oriented policing.

The Georgia State University Police Department provides law enforcement, security and safety services to the university community and the immediate surrounding areas, ensuring a safe environment for our students, faculty, staff and neighbors.

Georgia State boasts one of the largest university police forces in the state with 160 officers across all six Atlanta metro campuses.

The department is accredited and certified by the following organizations: Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA), The International Association of Campus Law Enforcement (IACLEA) and the State of Georgia Law Enforcement Certification Program.

HERE IS WHAT YOU WILL DO

The ideal candidate for this position will be responsible for providing software and workstation support in Windows and MAC. Diagnose and resolve highly complex technical problems with computer hardware, software, and network printers. The PC Systems Specialist, Lead will provide expert technical advise and oversee delivery of workstation support services for the police department across all six campuses.

The essential duties and responsibilities of the PC Systems Specialist, Intermediate include:

• Hardware and software installation, upgrades, and support, including troubleshooting complex hardware and software problems; applies patches, upgrades, and maintenance to system security.

• Maintain inventory and reporting of all end-user computing assets.

• Installs PC's and/or MACs imaging, utilizing imaging software.

• Partner with the university cyber security team to implement security policies and ensure all critical vulnerabilities are patched in a timely manner, and all computers and networks devices are compliant.

• Provide door access to faculty, staff and students using Blackboard Transaction System.

Georgia State University Values

• COMMUNITY: Fostering a distinctive shared identity and common purpose across our multi-campus university.
• INCLUSION AND DIVERSITY: Respecting the dignity and value of all people and perspectives through honorable conduct based on engagement, fairness, access, equity, and civility.
• TRANSFORMATION: Intentionally pursuing knowledge, practice, and scholarly rigor to inspire lifelong learning, and to make our community and the world a better place.
• INTEGRITY: Adhering to our values, mission, and the truth through respectful cooperation and effective stewardship of resources.
• EXCELLENCE: Achieving the highest standards and distinction in teaching, research and service.
• STRATEGIC INNOVATION: Embracing invention and creativity in the pursuit of meaningful discovery using our collective talents.

USG Core Values Statement

• The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct

• Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment Opportunity

Georgia State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, Georgia State provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia State University complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Georgia State prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia State community, including affiliates, invitees, and guests. Further, Georgia State prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

All members of the USG community must adhere to the USG Statement of Core Values, which consists of Integrity, Excellence, Accountability, and Respect. These values shape and fundamentally support our University's work. Additionally, all faculty, staff, and administrators must also be aware of and comply with the Board of Regents and Georgia State University's policies on Freedom of Expression and Academic Freedom. More information on these policies can be found here: Board of Regents Policy Manual | University System of Georgia (usg.edu).

Background Check

Successful candidate must be able to pass a comprehensive criminal background investigation and other background searches as applicable to the job such as credit check and Motor Vehicle Record.

Minimum Requirements:

• Bachelor's degree and two years of related experience; or a combination of education and related experience.

Preferred Hiring Qualifications:

• A , Network

• MAC

• Experience in Qualys, Cylance

• Ability to work independently, with limited supervision