PC Support Technician 1

Job Summary:

Install, troubleshoot, and repair PC hardware and software applications. Installations include:

New devices, departmental moves, and computer migrations. Research and resolve hardware and software problems as necessary. Troubleshoot connectivity problems with application clients, network printers, and host systems.

Experience with Microsoft Windows 10/11, MS Office, and host connectivity packages in a MS Windows Client/Server environment. Assist employees/customers with computer related questions.

Minimum Qualifications:

Bachelor's degree and a minimum of one (1) year of experience to include PC support and customer service or equivalent combination of education and experience, plus excellent communication and interpersonal skills required.

Preferred Qualifications:

Work Days:

Monday - Friday, 8:00am-4:30pm

Message to Applicants:

Recruitment Office: Human Resources

Executive Order:

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.