P.C. Specialist - Mccomb MS - Corporate

Sanderson Farms, Inc Mccomb , MS 39648

Posted 3 months ago

P.C. Specialist

Primary Function

  • Support computer and network users by providing assistance in solving configuration and operational issues and performing problem determination and problem source determination for reported problems with hardware and software.

  • Assists Network Manager LAN/WAN in network support.

  • Provides support and training for all PC users.

  • Perform hardware, software and wiring installation for all network users.

Major Responsibilities

  • Installs new PC peripheral equipment such as printers, scanners and modems.

  • Installs new PC software and modify it to suit users' needs.

  • Assists with the diagnostics and repair of microcomputers, workstations, and networking hardware.

  • Connects users to a Local Area Network (LAN) and IBM i5 and maintain shared resources such as printers and file back-ups.

  • Provides support for LAN systems including the establishment, configuration, use, troubleshooting and support of such systems.

  • Trains users on the most productive way to use PC and LAN applications such as word processing, spreadsheets, databases and electronic mail.

  • Isolates user problems with PC hardware and software as the first line of support and, if necessary, contact equipment vendors for additional support.

  • Assists in recommending and purchasing new hardware and software.

  • Assists in customizing and fine tuning PC/LAN systems which may involve programming using batch files, scripts, macros, database language or system programming language.

  • Assists Network Manager LAN/WAN in other areas of support and information as needed.

Key Working Relationships

  • Reports administratively to Network Manager LAN/WAN who provides general supervision and guidance concerning the nature and scope of work and makes specific assignments.

  • Works in team effort with Network Manager LAN/WAN and other members of the Information Systems Department to provide effective services of the Department.

Position Requirements

Academic: Junior College Degree in Computer Science Data Processing or equivalent.

Experience: One to two years of PC/Network experience and A+ certification preferred.

Personal: Working knowledge of microcomputer hardware and software.

Ability to determine a path of action to complete assigned tasks when given only general instructions.

Strong working knowledge of PC/LAN tools including spreadsheets, work processors, presentation graphics, databases and auxiliary PC/LAN related hardware and software and related technology tools.

Ability to communicate effectively with all different levels of people and a customer service mentality.

Job Details

  • City: McComb

  • State: Mississippi

  • Department: Corporate

  • Date Posted: December 02, 2019

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P.C. Specialist - Mccomb MS - Corporate

Sanderson Farms, Inc