P&C Middle Market Director/ Assistant Product Director ~ Workers' Compensation

The Hartford Lake Mary , FL 32795

Posted 2 months ago

You are a driven and motivated problem solver ready to pursue meaningful work. You strive to make an impact every day & not only at work, but in your personal life and community too. If that sounds like you, then you've landed in the right place.

This role is responsible for leading and supporting the development, management and communication of Middle Large Commercial underwriting policies, guidelines, broad appetite, product, pricing, and processes for the Workers' Compensation line of business. They will lead the development and execution of the Workers' Compensation product agenda and represent the Middle Large Commercial Market Segment in support of profitable growth initiatives. Key responsibilities include:

  • Provide consultation on forms and endorsements/may draft endorsements including complex manuscripts

  • Develop coverage forms, business specifications, filing memoranda, and complex manuscripts.

  • Workers Compensation Loss Sensitive Product responsibilities (i.e., Large Deductible, Excess Products)

  • Develop and refine underwriting guidance

  • Understand and execute on product changes (form, rate, and rule). Work in conjunction with actuarial on rate and pricing

  • Work with business units/segments and industry teams to develop/refine existing products including identifying areas of product deficiencies - including researching and analyzing industry trends and competitor information

  • Partner with IT to provide business specifications and testing support of system upgrades and tools/may manage IT maintenance budget/plan

  • Provide consultation/answer questions on multiple topics including product, system, pricing, and specific industry legislation

  • Advise field on relevant forms and relevant systems

  • Customer centric support and consultation on risk level selection, terms and pricing

  • Suggest/develop/ training opportunities based on input and observations and may provide training support, including the development and facilitation of training materials

  • Ability to identify and address business challenges (profit/growth, compliance) with key business partners via effective monitoring and feedback loop

  • Track and analyze portfolio/segment/risk state results and provide recommendations to business units based upon portfolio results.

  • Actively manage/participate with segment leaders in managing LOB portfolio results and assist in implementing underwriting goals and strategies.

  • Work directly with regional leaders towards achieving their LOB financial goals (business and rate goals). Develop action plans as appropriate.

  • Partner with actuarial, finance and BI to maximize monitoring tools and to monitor results.

  • Provide ownership of segment results and corresponding action plans or corrective actions to enhance/improve results


Position can be filled at a Director or Assistant Director level depending on level of experience, skill set & qualifications

  • 7 or more years experience in Commercial P&C Carrier insurance industry underwriting required; loss sensitive workers' compensation experience preferred.

  • Understanding of both exposure and control underwriting principles

  • Understanding of predictive modeling and pricing model concepts preferred

  • Proficiency with Workers' Compensation coverage required

  • Financial acumen - strong analytical skills and aptitude for numerical and/or financial evaluation of business performance

  • Strong project management skills and experience preferred

  • Demonstrated competency in strategic thinking and leadership

  • Ability to build strong relationships across an organization. Collaborative and non-defensive mindset focused on meeting and exceeding the needs our business partners.

  • Self-starter with a limited need for constant supervision

  • Excellent communication skills including comfort level communicating with individuals at all levels

  • Proven track record of setting goals and delivering results.

Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

Product Director - EM06KE

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P&C Middle Market Director/ Assistant Product Director ~ Workers' Compensation

The Hartford