P&C Middle Market Director/ Assistant Product Director ~ Workers' Compensation

The Hartford Lake Mary , FL 32795

Posted 2 months ago

You are a driven and motivated problem solver ready to pursue meaningful work. You strive to make an impact every day & not only at work, but in your personal life and community too. If that sounds like you, then you've landed in the right place.

This role is responsible for leading and supporting the development, management and communication of Middle Large Commercial underwriting policies, guidelines, broad appetite, product, pricing, and processes for the Workers' Compensation line of business. They will lead the development and execution of the Workers' Compensation product agenda and represent the Middle Large Commercial Market Segment in support of profitable growth initiatives. Key responsibilities include:

  • Provide consultation on forms and endorsements/may draft endorsements including complex manuscripts

  • Develop coverage forms, business specifications, filing memoranda, and complex manuscripts.

  • Workers Compensation Loss Sensitive Product responsibilities (i.e., Large Deductible, Excess Products)

  • Develop and refine underwriting guidance

  • Understand and execute on product changes (form, rate, and rule). Work in conjunction with actuarial on rate and pricing

  • Work with business units/segments and industry teams to develop/refine existing products including identifying areas of product deficiencies - including researching and analyzing industry trends and competitor information

  • Partner with IT to provide business specifications and testing support of system upgrades and tools/may manage IT maintenance budget/plan

  • Provide consultation/answer questions on multiple topics including product, system, pricing, and specific industry legislation

  • Advise field on relevant forms and relevant systems

  • Customer centric support and consultation on risk level selection, terms and pricing

  • Suggest/develop/ training opportunities based on input and observations and may provide training support, including the development and facilitation of training materials

  • Ability to identify and address business challenges (profit/growth, compliance) with key business partners via effective monitoring and feedback loop

  • Track and analyze portfolio/segment/risk state results and provide recommendations to business units based upon portfolio results.

  • Actively manage/participate with segment leaders in managing LOB portfolio results and assist in implementing underwriting goals and strategies.

  • Work directly with regional leaders towards achieving their LOB financial goals (business and rate goals). Develop action plans as appropriate.

  • Partner with actuarial, finance and BI to maximize monitoring tools and to monitor results.

  • Provide ownership of segment results and corresponding action plans or corrective actions to enhance/improve results

QUALIFICATIONS:

Position can be filled at a Director or Assistant Director level depending on level of experience, skill set & qualifications

  • 7 or more years experience in Commercial P&C Carrier insurance industry underwriting required; loss sensitive workers' compensation experience preferred.

  • Understanding of both exposure and control underwriting principles

  • Understanding of predictive modeling and pricing model concepts preferred

  • Proficiency with Workers' Compensation coverage required

  • Financial acumen - strong analytical skills and aptitude for numerical and/or financial evaluation of business performance

  • Strong project management skills and experience preferred

  • Demonstrated competency in strategic thinking and leadership

  • Ability to build strong relationships across an organization. Collaborative and non-defensive mindset focused on meeting and exceeding the needs our business partners.

  • Self-starter with a limited need for constant supervision

  • Excellent communication skills including comfort level communicating with individuals at all levels

  • Proven track record of setting goals and delivering results.

Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

Product Director - EM06KE

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Senior Specialist NY Workers Compensation Claims (Morristown NJ Or Remote)

Crum & Forster Holdings Corp.

Posted 2 days ago

VIEW JOBS 10/23/2021 12:00:00 AM 2022-01-21T00:00 C&F (Crum & Forster) is a leading national property & casualty insurance company with a large, diversified specialty product range from your family pet to multibillion-dollar companies. [This year, we have a gross premium written of nearly $3 billion.] With deep roots going back to 1822, we will soon celebrate our 200th anniversary and are proud of our history and excited about our future. Our most valuable asset is our people - 2300+ employees, and growing, in locations throughout the United States - committed to delivering customized products with superior customer service. We care about each and every one of our employees and customers we work to serve. We have a deeply rooted philosophy of corporate giving, culture of high performance, innovation and integrity, and enjoy a rare balance of working hard while remaining balanced for time for our lives outside of work. For more information about Crum & Forster, please visit our website: www.cfins.com. Senior Specialist, NY Workers Compensation Claims (Morristown, NJ or Remote) Examines claims data and conducts investigations into routine and moderately complex claims to determine coverage, subrogation and benefits under moderate supervisory direction. Adjusts and manages claims within the limit of assigned authority. What you will do: * Receives lost time and complex medical only assignments. Verifies and determines applicability of coverage. Initiates 24 hour contact with employer, employee and 48 hour contact with attending physician. * Handles catastrophic claims with supervisory oversight. * Must be well versed in New York and proficient with medical treatment guidelines. Knowledge of NY EDI. * Conducts telephone investigations as required by company claims handling manual and procedures. * Evaluates and adjusts claims within the limits of authority. * Consults with Claim Manager on those claims where assistance and consultation is needed. * Makes assignments to nurse case management when indicated, monitoring their billing and performance. * Sets reserves for anticipated exposure up to authority limits. * Completes mandatory Reserve Analysis Worksheet forms. * Coordinates return to work (RTW) and sets target dates. * Maintain diaries on maximum three (3) month intervals. * Documents files in the claims system. * Reviews medical bills for causal relationship, medical bill charges for appropriateness and approves payments. * Adheres to special account handling (SHI) instructions. * Attends account meetings by telephone and in-person. * Manages litigation on the files. What you will bring to C&F: * Minimum of 5-8+ years experience handling workers compensation claims. * 3+ years of experience with New York WC claims. * Strong organizational skills. * Good time management skills. * Excellent verbal and written communication skills are essential. * Strong aptitude and knowledge of Microsoft Office programs and the ability to quickly learn new programs. What C&F will bring to YOU: * Competitive compensation package * Generous 401K employer match * Employee Stock Purchase plan with employer matching * Generous Paid Time Off * Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family's wellness including your physical, mental and financial wellbeing * A core C&F tenant is owning your career development so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry related certifications and professional training to keep you progressing on your chosen path * A dynamic, ambitious, fun and exciting work environment * We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee driven corporate giving program that lets you participate and support your community At C&F you will BELONG We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you require a special accommodation, please let us know. #LI-MS Crum & Forster Holdings Corp. Lake Mary FL

P&C Middle Market Director/ Assistant Product Director ~ Workers' Compensation

The Hartford