PBX Operator Part Time
Baptist Health - Alabama
Montgomery , AL 36101
Posted 3 months ago
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Baptist Health is the largest healthcare system serving central Alabama, providing comprehensive hospital-based and outpatient services to nearly 60 percent of the residents in Montgomery, Autauga and Elmore counties. To learn more about Baptist Health, visit us at https://www.baptistfirst.org.
The operator should be able to answer the phone in a timely, courteous, and professional manner, and respond accordingly to any crisis situation. Must also be able to respond to Lifeline calls and take appropriate measures (at Lifeline base location only).
- High school graduate or equivalent required.Ability to effectively communicate with people of various backgrounds throughout the organization. Ability to provide a positive customer service experience to guest, visitors, and patients.
Knowledge of HIPAA standards and regulations. Strong verbal and written communication skills. Strong interpersonal skills.
The ability to communicate effectively with patients, guest, and hospital personnel. The ability to show compassion and sensitivity for patient comfort. The ability to maintain confidentiality.None