PBX Operator

Overview

You're going to want to be a part of the Dallas Regional Medical Center Team!!! As a member of Prime Healthcare, we offer incredible opportunities to expand your horizons and be a part of a community dedicated to making a difference. We are a 202- bed acute hospital accredited by the joint Commission that offer a wide range of medical services including 24/7 emergency care, cardiology, wound care, surgical services, cardiac catheterization, and imaging.

The hospital is the on Certified Stroke Center, Accredited Chest Pain Center and labor and Delivery unit in the area. In addition, Dallas Regional is the only Trauma Center for 13 miles and was the first accredited Geriatric Emergency Room in Dallas County. The hospital os a recipient of Healthgrades Patient Safety Excellence Awards, 15 Healthgrades Five-Star rating over the past three years.

We offer:

• Competitive compensation

• Generous benefit plan: medical, dental, vision and 401k

• Substantial PTO

• Continuing education opportunities

• And much more!

Responsibilities

The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital alarms and must be aware of the policy and procedures of all hospital emergency codes. Ability to communicate with population served.

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Qualifications

Education and Work Experience

High School Diploma or Equivalent required (effective 4/1/14 for all new hires). Previous PBX experience preferred. Previous experience in office or receptionist Effective written, verbal communication, and interpersonal skills.

Ability to multi-task, prioritize needs to meet required timelines. Analytical and problem-solving skills. Customer Services experience preferred.