SUMMARY: The PBX Operator accepts and directs all internal and external telephone calls.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Answers all calls as quickly and efficiently as possible.
Takes messages on the computer, using correct spelling and grammar.
Uses paging system as required.
Takes wake-up call requests and enters them into the computer.
Directs all internal and external phone calls.
Other related duties as necessary.
Must be available for scheduled work.
Must exhibit the Thoughtful Service model at all times.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations.
EDUCATION and/or EXPERIENCE
High school diploma or equivalent required. One to three months of related experience and/or training. Must be able to work with the public and present a clean, courteous image.
CERTIFICATES, LICENSES, REGISTRATIONS
Must be able to effectively communicate in English. Ability read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Must have working knowledge of Microsoft Office products and TDD system.
Tropicana Entertainment Inc. and its subsidiaries are Equal Opportunity Employers, subject to the rules and regulations of the State of Nevada. We are also a drug-free workplace. All candidates selected for employment are required to submit to a hair sample analysis and the test results must be free of illegal substances.