PBX Operator- Full Time

Tropicana Entertainment Laughlin , NV 89028

Posted 4 months ago

Hourly/Salary: Hourly

  • Must be 21 years + to work in this position

SUMMARY: The PBX Operator accepts and directs all internal and external telephone calls.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Answers all calls as quickly and efficiently as possible.

  • Takes messages on the computer, using correct spelling and grammar.

  • Uses paging system as required.

  • Takes wake-up call requests and enters them into the computer.

  • Directs all internal and external phone calls.

  • Operates TDD.

  • Other related duties as necessary.

  • Must be available for scheduled work.

  • Must exhibit the Thoughtful Service model at all times.

SUPERVISORY RESPONSIBILITIES

None.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations.

EDUCATION and/or EXPERIENCE

High school diploma or equivalent required. One to three months of related experience and/or training. Must be able to work with the public and present a clean, courteous image.

CERTIFICATES, LICENSES, REGISTRATIONS

LANGUAGE SKILLS

Must be able to effectively communicate in English. Ability read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

COMPUTER SKILLS

Must have working knowledge of Microsoft Office products and TDD system.

Tropicana Entertainment Inc. and its subsidiaries are Equal Opportunity Employers, subject to the rules and regulations of the State of Nevada. We are also a drug-free workplace. All candidates selected for employment are required to submit to a hair sample analysis and the test results must be free of illegal substances.


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PBX Operator- Full Time

Tropicana Entertainment