Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the world's largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 425,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.
The Payroll Lead is responsible for the following:
Interprets day to day business objectives and prepares executes operational practices work programs
Ensures proper execution of processes by team
Reviews all incoming work for clarity, provides clear work directions, e.g., receives requests for assistance from the field, determines level of assistance required and responds appropriately
May perform data entry or other client related tasks in various systems, as required
Demonstrates expert knowledge of processes and related systems to effectively perform responsibilities
May make decisions about the day to day operation of the group, including management of work assignments and information between shifts as well as approach regarding workload, equipment, staffing, and scheduling. Includes adjusting work hours as necessary to meet deadlines, e.g., overtime, evening and weekend hours
Manages workloads to ensure even distribution of responsibilities and provide development opportunities, when available, with assistance from supervisor or workforce planner
May perform and or ensure completion of quality review check on outgoing work e.g., proof data entry, correspondence, and other tasks within immediate team to ensure quality, accuracy, and consistency Identifies and assists with development of support materials for team use, e.g., training manuals, role aids, and views in databases
Prepares and analyzes complex reports information and formulates conclusions