Payroll Specialist

Guitar Center, Inc. Westlake Village , CA 91361

Posted 2 months ago

About Guitar Center

Guitar Center embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to craft lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.


This role will be responsible to process payroll and provide customer service employees regarding employee self-service and any other payroll questions or issues.

Responsibilities will include, but will not be limited to the following:

  • Full responsibility for the processing of a specific pay group, including:

  • Starting the new cycle for the payroll

  • Sending the appropriate batches for that payroll

  • Generating and making available the pre-processing reports so that they can be reviewed and analyzed

  • Submitting a preview payroll to evaluate if there are exceptions to be corrected

  • Correcting errors and submitting a final payroll for vendor processing

  • Loading the post-processing reports from each payroll for electronic storage

  • Analyzing the post-processing reports for cross-foot or other errors

  • Working with other departments to address issues and maintain an efficient payroll process, including working with the retail field personnel and their HR representatives, HRIS, Benefits, Finance, A/P and Legal

  • Provide customer service to employees and/or their managers regarding employee self- service and any other payroll questions or issues

  • Calculate and prepare off-cycle payments, including relocation payments, as well as any missed pay in the time clocks

  • Calculate and enter any split pay rates or pay pro-rations

  • Audit new hire and status changes

  • Enter or audit direct deposit and W-4s

  • Ensure state and local tax forms are received and entered, where required

  • Assess what needs to be done in the system for employee transfers to and from that location and for store location changes and report the required changes to the supervisor

  • Analyze pre-processing reports to ensure appropriate pay (time clock programs, benefit payments, commissions, expense report reimbursements, etc.) and address issues

  • Coordinate with vendors related to Unemployment Service and Garnishment Services for any items needing Payroll support

  • Prepare all documentation for electronic storage

  • Additional duties as

To join our band, you'll need the following experience:

  • High School Diploma or GED required

  • 2 years of relevant payroll experience (in addition to degree or years of previous experience), preferably with a Fundamental Payroll Certification

  • Novice proficiency with Microsoft Office products (especially Excel)

  • Intermediate ability with Payroll system/tools such as ADP Enterprise

Why join us?

With a career at Guitar Center, you become part of the world's largest multichannel musical instrument retailer. Whether at our Stores, Contact Centers, Distribution Centers, or Support Center, Guitar Center employees have a common goal: to help people find their sound and fill the world with more music.

Love this gig and want to apply?

Send your resume and cover letter today along with salary expectations!

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid jobrelated requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to


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Payroll Specialist

Guitar Center, Inc.